Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia RTX 2080
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? adgintraing
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)? Octane, Wraith
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Litterally loading in, happens all over though
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game.spawning in after selecting characters
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 18
When did this happen? (dd.mm.yy hh:mm) 20.03.19 - 1245
How often does the bug occur? Occasionally (10% - 50%) - prepatch maybe 5%, today 20-30%
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game crashes to desktop, sometimes it hangs before that, sometimes just quits
What should be happening instead? Not crash
Steps: How can we find the bug ourselves? Adding apex_crash.txt so you can check it out - only way to experience yourselves is to play the game (no sarcasm intended).
crash:
{
R5Apex: 00000000002F20BB
EXCEPTION_ACCESS_VIOLATION(execute): 00007FF600000000
!!!unknown-module!!!: 000000275A9BBC00
}
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 00000000002F20BB
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 1
rbx = 0x000000275A9BBC00
rcx = 0
rdx = 1
rsp = 0x000000275A60F970
rbp = 941 // 0x000003AD
rsi = 0x000001D53152AC20
rdi = 2177 // 0x00000881
r8 = 0
r9 = 28000 // 0x00006D60
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x000001D39432C670
rip = 0x00007FF6FAC620BB
xmm0 = [ [2.1000008e+11, 0, 0, 0], [0x524393EC, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1e+12, 0, 0, 0], [0x5368D4A5, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [5.7610488, 0, 0, 0], [0x40B85A83, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1.2098208e+12, 0, 0, 0], [0x538CD778, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [1.7935349e+08, 0, 0, 0], [0x4D2B0B79, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [1.7935349e+08, 0, 0, 0], [0x4D2B0B79, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm9 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
