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NemanjaKole's avatar
10 months ago
Solved

Apex legends doesn't update

Hello i need help,whenever i wanna update apex today,it just gives me this error,i tried everything and still doesn't work,is it me or ea app is broken?

  • I found the fix,my apex files got corrupted and i had to do chkdsk in command promt,and i was able to update the game,now,you need to help me resolve the suspension i have on my account since 2020,it has not been removed

6 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hey @NemanjaKole Please follow the steps below to update your EA App. First, perform a cache clean or App Recovery in the EA App. Then, close down the app and also close EAappbackgroundservice from the task manager. Next, navigate to the location where you have the EA App folder. By default, it is located in C:\Program Files\Electronic Arts\EA Desktop\EA Desktop. Once you find the folder, locate and click on EAUpdater.exe to update the app.. Finally, check if you are able to update the game after completing the update for the EA App.

  • I found the fix,my apex files got corrupted and i had to do chkdsk in command promt,and i was able to update the game,now,you need to help me resolve the suspension i have on my account since 2020,it has not been removed

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    10 months ago

    I am glad to hear that the problem was fixed. Thanks for letting us know. 

    As for the suspension of your account, we cannot make any changes here in the public forums. If you would like to appeal the sanction, our Terms of Service team specializes in handling such disputes. 

        

    Here are the steps you need to follow to reach them using the web form:    

        

    Get information about your EA Account lock, ban, or suspension    

  • I know this is weird question,but,can you give me more crafting materials in apex so i can get vantage skin from urban assault event,please devs,i don't have money and credit card ☹️ >_<

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