Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD fx 8350
Enter RAM memory size in GB DDR3 16 GB
What is your gamertag/PSN ID/EA Account name? Mr Sparkle21
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. not on the map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I opened the game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 200
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I lost everything.
What should be happening instead? I should have all my progess.
Steps: How can we find the bug ourselves? I think it has to do with EA access.
So i can't find where to contact someone about this so I guess I'll write it here. My entire Apex account got reset and now I have nothing. Can I get my progress back?