Apex Legends Crashes Every 30-60 Minutes to Desktop
I've been playing Apex Legends since launch on console and have transferred the progress to PC. I had a computer with a GeForce 3060 that I would occasionally play on with no issues. I recently upgraded to a completely new computer with a GeForce 4070 Ti Super in January (2025) and am now experiencing frequent crashes every 30-60 minutes in game. There sees to be no pattern to the crashing outside of not being every single game, but maybe every few games, and that I have never crashed in the game lobby (although I have crashed in character select 1-2 times).
When I crash, I go from normal gameplay my screen being frozen for maybe 0.5-1 second, then immediately staring at my Desktop with my game being closed. There is no error message or prompt that appears. I am able to immediately relaunch the game a few seconds later and usually rejoin my match within a minute or so. As far as I've been able to tell, I have no crash logs I've been able to find. It is worth noting that I am playing on EA and not Steam, so the file directory layout may vary.
Here is what I have tried to diagnose the issue:
- Checked that GPU drivers were up to date (they are)
- Checked that Windows 10 was up to date (it was)
- Repaired Apex Legends on EA (still crashes)
- Reinstalled Apex Legends on EA (still crashes)
- Installed Apex Legends on Steam (still crashes in the same manner as on EA)
- Reinstalled Windows 10 (still crashes)
- Reseated my GPU (still crashes)
- Reseated my RAM (still crashes)
I am having no other game that I am experiencing crashes for, nor do I have any other friends who are experiencing these crashing issues (although they all play on Steam if that makes any difference, but I still crashed while playing on Steam). I'm not sure what else to try at this point as my computer should be more than capable of running the game at any settings, but I will take any further advice on what I can try to stop this crashing issue or diagnose what is causing it.
My PC specs are as follows:
- CPU: Intel(R) Core(TM) i5-14600KF (3.50 GHz)
- GPU: NVIDIA GeForce RTX 4070 Ti SUPER (32GB)
- RAM: G.SKILL Ripjaws S5 Series DDR5 32 GB
- SSD: Samsung SSD 990 PRO 2TB
- Motherboard: Gigabyte Z790 EAGLE AX
- OS: Windows 10 Home
If anyone can throw any suggestions my way, I'd appreciate it. Thanks!
