Community AdminProduct: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? CrypticCrap
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. ScorchedCentury
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Any and all
Which Legends were your squad mates using (if applicable)? Any and all
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to load into a match
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 14.6.2020.5:00
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Me and my friends often play online games together in the same house with multiple Xboxes connected to a network. This generally has never resulted in an issue until we tried it with Apex. When we try it with this game, we usually play one or two games before the host of the party gets hit with a black loading screen upon finding and beginning to load into a match. After a few seconds, they are kicked back to title screen and given a Code:Leaf error. Resetting the router and messing with other Wi-Fi settings have helped, but always only for a few games. After a few rounds, we are inevitably hit with the error again. This has been happening ever since we started playing Apex in this manner.
What should be happening instead? We should be loading into a game.
Steps: How can we find the bug ourselves? Have people connected to the same network attempt to play a match
As far as we know, this error didn't occur until season 5, but we didn't play for very long on season 4.
The host is always kicked out when we get this Code Leaf Error. Sometimes the other squad mates are kicked out once the game starts up, sometimes they can play a game as usual, just without a teammate. If the squadmate is kicked out after playing the game for a bit, they receive an error stating "Disconnect: Disconnect Flow before Reconnect. In the strangest instances, the squadmate will be placed into a game under the host's gamertag, and it will show them they have every Legend unlocked. However, they will not be allowed to play any hero they don't have unlocked. The host receives credit for these games played under their Gamertag. I know this is a lot of information, but this whole thing has been extremely confusing so I hope one of these strange things helps out.
