Forum Discussion

ChibikiZ's avatar
3 years ago

Connection to the server timed out (code:net) signon: full only on Europe server

Hello,
so as of late I have been experiencing frequent disconnections in the middle of games with the above error code. 
I am from Europe and I play on around 20 ping without any issues, but all of the sudden my game freezes and I get kicked out.
This issue only happens in Europe, I have played both on NA and on Asia servers with 100+ - 200+ ping and I can play on these servers without any disconnecting issues.

I am wondering if there is any solution for this issue. 

With kind regards 
chibi

5 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @ChibikiZ,

    Are you seeing this over all datacenters in Europe or just specific datacenters? 

    This is a pretty generic connection error, so if this has been happening consistently I'd definitely suggest going through the connection troubleshooting steps here.

    If you've checked through those options already, including changing DNS, it may also be worth checking these additional steps to see if there's any change.

  • Hello,
    So far I played on Amsterdam London and Belgium and all had the same result.
    And this error is only happening on Europe datacenters any other datacenter outside of Europe is fine.

    I will try looking trough the steps and see if it works. 

    With kind regards 
    Chibi

  • Good evening,
    After trying most of these solutions I am still getting randomly disconnected from Europe data servers.
    I believe I tried all of them now and on every Europe data server I get the same error.

    What I have tried so far

    - rebooted my router

    - Flushing DNS

    - Changing DNS

    - Change wifi channels 

    - did speed test all resulting around the 80+ mbps up/download speed 5 ping
    - reinstall the game 


    What I did not do 
    - open up TCP or UDP ports (I do not know how to do this.)

    Again this is only happening in EU
    The ping is always fine as well never higher then 20-50 ping 

    This never happens on any other data server

    With kind regards,
    Chibiki

  • i keep getting the error code “code:net”. i have tried deleting my assets and uninstalling and reinstalling the game and neither has helped. don’t send some bs about connectivity because other games work fine, it’s just this game.

  • Well now restarting wont even work I just get the error code anyways and get a penalty for this bug and loosing RP.

    This time its code Cloud though.
    Edit
    Probably the game kicked me out and I had to update making me unable to rejoin the game.

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