Crash after update Season 1
Always the same type of crash, while playing the game quit without error. This time I upload the apex_crush.txt and my dxdiag.txt . I hope we can find the true reason for this crash. Sorry for my e...
Forum Discussion
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX980
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? ReudigerRettich
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Close to the Bunker
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. It appeared after landing, while taking a weapon
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? just one very short match
When did this happen? (dd.mm.yy hh:mm) 19.03.2019 arround 21:00
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game Crashes without any Error.
What should be happening instead? The game should continue normally
Steps: How can we find the bug ourselves? I am sorry, but I do not really know how this bug can be reproduced.
Hey,
I know there are already topics for Game Crashes, but I looked at the crash reports and I feel like mine is way different. In the other reports, I saw often something with R5Apex... or something like that and mine has something to do with "!!!unknown-module!!!" so I thought it would be worth to create a new topic. And I am a little afraid that, it could be a Problem with my Hardware. It would be nice if someone could "translate" this crash report to me so that I could probably fix my Hardware if I have to...
Thank you
- Nope, your no error CTD is similar to what a lot of people are facing.
Mine, for example:
crash:
{
R5Apex: 00000000002F20B6
EXCEPTION_ACCESS_VIOLATION(execute): 00007FF600002000
!!!unknown-module!!!: 0000001BE3756D00
}
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 00000000002F20B6
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 1
rbx = 0x0000001BE3756D00
rcx = 0
rdx = 16
rsp = 0x0000001BEBC5F4C0
rbp = 392 // 0x00000188
rsi = 0x000001ABB65C4400
rdi = 1851 // 0x0000073B
r8 = 0
r9 = 23071 // 0x00005A1F
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x000001A95D7D5F90
rip = 0x00007FF6BC4E20B6
xmm0 = [ [2.1000008e+11, 0, 0, 0], [0x524393EC, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1e+12, 0, 0, 0], [0x5368D4A5, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [5.7606831, 0, 0, 0], [0x40B85784, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1.209744e+12, 0, 0, 0], [0x538CD52E, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [2.5615608e+08, 0, 0, 0], [0x4D744A1B, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 5895.8071], [0x00000000, 0x00000000, 0x00000000, 0x45B83E75] ]
xmm6 = [ [2.5615608e+08, 0, 0, 0], [0x4D744A1B, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [2742336, 7617600, 14930496, 36869184], [0x4A276100, 0x4AE87880, 0x4B63D240, 0x4C0CA510] ]
xmm9 = [ [2.742336e+08, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x4D82C3C8, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0.80000001, 0, 0, 0], [0x3F4CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}- Ah okay, then I made a mistake there, thank you for telling me. Hopefully, all of these reports will help to locate the Problem much faster and fix it at the end.
same memory crash as always.
and 2nd game, 2nd crash after the patch. it was pretty much fine before the patch just had a random crash now and then.
im getting crash:
{
!!!unknown-module!!!: 0000000000000000
EXCEPTION_ACCESS_VIOLATION(execute): 0000000000000000
module@00007FFF57CC0000: 00000000002AFADD
}
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
}
registers:
{
rax = 0x00000206B6CD4C00
rbx = 0x0000020769102760
rcx = 0x0000020769102760
rdx = 0x0000002DA973F6D0
rsp = 0x0000002DA973F628
rbp = 0x0000002DA973F890
rsi = 0x0000020750CDE760
rdi = 0x000002071E056410
r8 = 0x0000020769102760
r9 = 0x0000002DA973F790
r10 = 0x4759B9ECE9C7DC20
r11 = 0x7440AD766327D615
r12 = 0
r13 = 0x00000206B6CD4C00
r14 = 0x0000002DA973F6D0
r15 = 0x0000020769102760
rip = 0
xmm0 = [ [5.2493267e+15, 1.6503932e+32, 9.9989764e-38, 7.7506829e-10], [0x599531E1, 0x7502316D, 0x02081959, 0x30550C95] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [-2, 2.3059292, 0, 0], [0xC0000000, 0x40139458, 0x00000000, 0x00000000] ]
xmm3 = [ [136, 0, 0, 0], [0x43080000, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [25, 0, 0, 0], [0x41C80000, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [-nan, -nan, -nan, -nan], [-1, -1, -1, -1] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}The division 2 keeps crashing for me too. I re imaged my pc and its still doing it on both games.
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1660 TI
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name?
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Robot
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Close to the Bunker
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. It appeared after landing, while taking a weapon
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 5 minutes before this post make that like 10 minutes
How often does the bug occur? with new patch first time I have crashed in about 10 games. I played for a few hours the other day with out issues. GOOD JOB THANK YOU I mean this I am very happy customer. thank you for fixing the issue andd working on it. !!!
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game Crashes without any Error.
What should be happening instead? The game should continue normally
Steps: How can we find the bug ourselves? I am sorry, but I do not really know how this bug can be reproduced.- Seems similar to my issue: https://answers.ea.com/t5/Bug-Reports/Game-Crashes-Sound-keeps-on-playing-No-Error/m-p/7729130
Same error here but RTX user
