Forum Discussion

7b53ib4k8g4w's avatar
4 hours ago
Solved

My account was hacked

Hello! I want to ask for help restoring my EA account where I played Apex Legends.
I have all the account registration data and receipts. Please tell me where to turn for help, because I couldn't find a support link in the forum.

  • Hi 7b53ib4k8g4w

    Of course, I'll share a link to help you reach our support team asap! 

    Click on this link and scroll down to Still need help, and select Chat with us. You should then be able to fill in some information and submit it to start a live chat conversation with the live support team. They'll do their best to help you with a hacked account from there. 

    If you see a message pop up when opening the chat Icon, make sure to select keep waiting and do not close the page or the connection to the chat will be lost and the case closed as a result. You can always try again if that happens, but your place in the queue will reset.

    - EA_Lanna

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hi 7b53ib4k8g4w

    Of course, I'll share a link to help you reach our support team asap! 

    Click on this link and scroll down to Still need help, and select Chat with us. You should then be able to fill in some information and submit it to start a live chat conversation with the live support team. They'll do their best to help you with a hacked account from there. 

    If you see a message pop up when opening the chat Icon, make sure to select keep waiting and do not close the page or the connection to the chat will be lost and the case closed as a result. You can always try again if that happens, but your place in the queue will reset.

    - EA_Lanna

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