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Reprimere's avatar
Reprimere
2 years ago
Solved

Cross progression chose the wrong account

Hello, I have been led here because I have just recently as of today decided to get back into APEX Legends after a long hiatus. I noticed that cross progression is here and it's awesome! I love that ...
cross-progression
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hey @Reprimere 

    To confirm was the PSN account ever linked to a separate EA account? If so, please note that progress/items are stored at the EA account level and not the Platforma account level. 

    To attempt to restore your progress and items you would need to link the PSN back to its original EA account. 

    Cheers!

EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @Reprimere 

To confirm was the PSN account ever linked to a separate EA account? If so, please note that progress/items are stored at the EA account level and not the Platforma account level. 

To attempt to restore your progress and items you would need to link the PSN back to its original EA account. 

Cheers!

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