Account Progression Lost?
Good Day, I started playing apex legends since 2019. I stopped because I was banned for no apparent reason and I was tired of playing the game. by the way, I was not cheating at all. Now, I started playing again, I started connecting my EA account to steam, I had forgotten I was banned in the first place. I reached out to EA to unban my account. They granted my request but when I logged into steam, all my progression is lost :( . How may I retrieve it?
Unsolved case that's been open for 6+ months
I have had an open case about my trying to link another Xbox account to my EA account because I accidently logged into the wrong Xbox account when creating the account. I made a ticket to get it resolved and just allow me to link another Xbox account to my EA account and I have been waiting over 6 months for this to be solved or even a REPLY. I contacted EA support again in November about the case status and was told by an online support agent that if I made another case about the issue I will be put to the bottom of the queue for cases so I have let it go for quite some time. The LEAST that the support team could do is give an update email instead of completely leaving an active supporter of your games out to try. I am completely unhappy with how this billion dollar company handles its support cases and NEEDS improvement asap.
Apex RANDOMLY unlinked my PSN account, and now progress is completely gone!
I started up Apex on my PS5 like any other day, but then this time it was telling me to create an EA account. This was strange as ive already done this years ago. I jump on the laptop & sign into my EA account to find out that My PSN was unlinked from my EA account. To even proceed, it asked me to link an account so i linked my PSN account back to the EA one (and this is the correct one, I only play apex with one psn account). Now all my progress is gone! Everything ive done & paid for, for years is gone! How does apex unlink my account for whatever reason & now removes all my progress. I dont have any other EA account and my primary PSN account has been binded to it since they introduced the account being linked to psn. Has anybody experienced this & is there a way to fix this. The difference ive realised from other people is that mine was a completely RANDOM unlink and i dont play Apex on any other platform (no PC/Xbox/Switch ect) Any help would be appreciated!
Cross Progression Issue
So, I have my Xbox account linked to my current EA account (this one), and when I launch Apex, it uses my Steam account (also linked here) with no prompt to merge accounts. My Xbox account has been active since season 5 and has all my stuff there, so I don't care about losing my steam progress. Any help is appreciated. Thanks.
I cannot find any way to connect my Switch account to my EA account
Now that I finally have a computer I would like to transfer my progress from my Switch to my computer but every single guide has not helped me at all no matter what I try I cannot get the screen to connect accounts to show up I don’t know what to do and it would be a shame to loose all the progress that I have made
