Account Missing
Played Apex since launch and last played April last year. Tried to play today and when I launch via Steam (which I have done since I moved my progress over from Playstation in 2020) I am stuck on a new account. Any help in how I can regain access to my account would be great. It has thousands of hours and a lot money spent on it so it means a lot to me. This EA account (Sylarkz) is linked to my Steam so it has to be the right one, correct? As it can only be linked to one account for lifetime. I tried unlinking and relinking the steam account to the ea account but still nothing. I have Xbox as my other connection on the EA account. No longer have my PS account as a connection, unsure why. Could this be why? Thanks.53Views0likes3CommentsLost everything for trying to link my ps account to my ea pc account
I am very disappointed to see all the stuff I paid for and grinded for disappear especially my heirloom my ps account name it Zoocy_ and is now linked to this accounts e-mail looking forward to a responseSolved26Views0likes1CommentMissing Ranked Badges
Hey guys, I've been struggling since the cross progression to get this fixed and it has been very disheartening to see famous Streamers regain their lost badges (ie. ImperialHal) yet I have yet to get any help. I've sent in 5 tickets to get some assistance on this and I need some outside help. I achieved Apex Predator in Season 3, 4, 5, and 7 and my account still has the charms and trails for those seasons. I DO NOT have the badges that go with them, and even the rank leaderboard drop down says that I was "bronze". I worked very hard to get that rank and spend thousands of hours grinding ranked. I really would just like the badges that I earned back and would be so grateful for any help that I can get. Thank you Ay Look223Views1like2CommentsChanging PSN Accounts
Hi, I just wanted to ask before i make a dumb mistake. See, i have had an apex legends account on my PlayStation for a good 2 years. However i want to use another PlayStation to run my current apex account. I understand that my ea account has all my data tho. Would it be possible to use my current ea account on a different PlayStation account?14Views0likes0CommentsProblem linking steam account
So i switched to pc gaming, and naturally wanted to link my steam account to my Ea account, but for some reason, my steam account is already linked to another Ea account, which i don't recognize the email. If anyone could help me with this would be really great.25Views0likes1CommentHelp getting into my old account
I used to play Apex a lot on my PS4, and now, after about two years, I want to keep playing on the same account because I have a lot of items on it. The problem is I no longer have access to the iCloud account I used to create my EA Account. The same goes for that PS4. So, I'm stuck in this limbo where I can't change my email and can't continue on my recognized device. The funny thing is I'm typing this using that same account. I just can't log in to it on my PC. Is my account lost?20Views0likes1CommentGetting Heirloom Shards
I have been playing this game since season 1 and never got heirloom shards. I'm pretty sure I opened way more than 500 packs but I never got the shards. I switched to steam a while ago and that reset my level. I am now thinking that it also reset the 500 hundred packs needed for heirloom shards pity timer. Do you have any experience with this?55Views0likes2CommentsMissing legends and content
I haven't played Apex in a few years and last played on my Xbox. After linking my Steam and Xbox accounts to my EA account and reinstalling Apex, none of the legends or skins I had previously are there. I followed the instructions too which is annoying. Any help would be appreciated.