Delete one of the gamertags on EA account
My sons old apex legends profile/gamer tag is now associated with my account due to the crossprogression merge. Now every time he logs in apex on his Xbox it wont let me log in on mine. I wish to delete his gamertag associated with my account. How do I go about doing this? Both of our gamertags are on XBOX. Thanks
Hey @CAMONE72,
If you have two separate gamertags linked to the same EA account currently, you'll likely be unable to unlink them directly through the account page.
In that case you would need to reach out to support directly so they can assist with the unlink, though do keep in mind that unlinking will result in a loss of progress for whichever gamertag is removed, and they would be starting fresh on their own EA account from that point.
If you create a new case here and select Game Support > The EA app > I want to update my EA Account information, you should be able to get in touch with the support team so they can assist further.
