Forum Discussion

Mayanksh's avatar
Mayanksh
5 years ago
Solved

Don't get my apex coins

I don't get my apex coins on my ps4..! I redeem the and its accecpt and didn't get apex coins

  • EzyHawk's avatar
    EzyHawk
    5 years ago
    @Mayanksh Hello there.
    1. Restart the game and see if its there
    2. Keep in mind that ingame purchases may take up to a few hours before its visible on your account.
    3. If you wait and nothing happens please head over here:
    https://help.ea.com/en/contact-us/

    Select the game or service "Apex Legends" > What platform are you playing on? "PS4" > Select topic "Orders" > Select issue"Order not received" > Select contact option and contact the correct department.

    However wait a few hours to verify the purchase has yet not been delivered before contacting.

1 Reply

  • EzyHawk's avatar
    EzyHawk
    Hero
    5 years ago
    @Mayanksh Hello there.
    1. Restart the game and see if its there
    2. Keep in mind that ingame purchases may take up to a few hours before its visible on your account.
    3. If you wait and nothing happens please head over here:
    https://help.ea.com/en/contact-us/

    Select the game or service "Apex Legends" > What platform are you playing on? "PS4" > Select topic "Orders" > Select issue"Order not received" > Select contact option and contact the correct department.

    However wait a few hours to verify the purchase has yet not been delivered before contacting.

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,502 PostsLatest Activity: 2 hours ago