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TeChnol01d's avatar
TeChnol01d
2 years ago
Solved

Lost all cosmetics after successful link, send help

I linked my Steam account to my EA account which ive had for years, and everything I had is gone, what scares me now is that i still have my Club meaning it WAS a successful link, and I'm scared that...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @TeChnol01d 

    Yes. The same account you earned all your progress and cosmetics on. You'll need to link that account again to get everything back. Your EA account and Xbox account can be on the same email address. For more information on linking accounts, take a look at this article.

TeChnol01d's avatar
TeChnol01d
2 years ago

@EA_Aljowait, by original account do you mean my Xbox account? because thats what i used to play apex on. and also i hope the fact my EA account and Xbox account share the same email doesn't harm anything.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@TeChnol01d 

Yes. The same account you earned all your progress and cosmetics on. You'll need to link that account again to get everything back. Your EA account and Xbox account can be on the same email address. For more information on linking accounts, take a look at this article.

  • TeChnol01d's avatar
    TeChnol01d
    2 years ago

    @EA_Aljoit says in account settings it is already linked, do i have to unlink and relink or does that delete all my stuff?

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @TeChnol01d 

      Nothing has been deleted. When you unlink your account and link it to a different one, your content doesn't show up because it's not associated with the new account. If you link back to the old account, you should see all the content you previously earned.

      • TeChnol01d's avatar
        TeChnol01d
        2 years ago
        @EA_Aljo the thing though is both my Steam and Xbox account are linked, Do I just unlink the Steam account or do i do something else?

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