My Apex account was banned in error

In May 2024, there was a large number of bans, because of a technical error in your game that caused the bugban, there are no bans found on the official website, and the customer service also said that there is no ban, but as long as you log in to the game, it will be removed in five seconds in the lobby, and the account will be banned.I thought this mistake would be solved in a few days, but I didn't expect my account to be banned a few days later! But you don't admit your technical mistakes, and we players are the price of your mistakes! I suspect that you're only helping some public figures, such as some famous streamers and pros, who can be unblocked if they get banned. But we ordinary players don't have this power, we will never get fair treatment, you are driving out players who really love this game, haven't you seen the daily life of the game? It's all because of you, you ruined the game of apex, and I hope that some righteous staff will see my message and help me overturn the ban!