Error Code: 30005 (CreateService failed with 1072)
This error just occurred out of nowhere when the game was running fine the day before. It happens during the Initializing step of the anti cheat I've tried : Reinstalling the game, the EAC, in different drives, both SSD and HDD. Disable Selective Startup Items as instructed by the customer support live chat. Running both the game and anti cheat as Administrator. Checking firewall and windows defender settings to make sure all permissions are allowed. So far, nothing works. What else can I try?Solved79Views0likes5CommentsApex Legends Crashes Every 3-5 Matches
My Apex Legends crashes without any error messages or popups every few matches. I have a PC running Windows 11 (Alienware) and play through Steam What I have tried thus far: 1) Restarting my PC 2) Reinstalling apex legend 3) Updating my graphics drivers, Windows OS 4) Running the game with NVIDIA Debug Mode 5) Adjusting graphics settings down (even though my machine can handle max specs) 6) Stress test found no issues with PC One thing I noticed was that in the past when I launched the game using DirectX11 it would work perfectly fine, but with DirectX12 it would crash like I described above. This is odd because my machine is totally DirectX12 compatible (I verified). With the latest Apex update, where they have removed DirectX11 compatibility, I have no workaround and these crashes every few matches persist. This is so incredibly frustrating. I reached out to EA customer support and chatted with a representative - I was told to try a clean boot of my PC, but that was it. I was told that if the problem persists after trying a clean boot to simply post on this forum and to wait for a mod to address the issue. Apex needs to fix this ASAP - the game is barely playable!Major issue with Apex performance Dx12 and NVidia drivers
The game seems to run really bad as my Gpu isn't getting fully used its about 50% I use to in a match get 90% or more which is a good thing this has been happening for a little bit lately. I've also been having high ping in EU servers when I live in the UK I've tried everything to fix this issue in control panel setting and maybe in NVidia control panel or any other windows fixes like disable full screen optimisation. I feel like removing dx11 is a bad decision and even stopping support is bad as other games have both options and support it still ive also noticed with NVidia drivers recently might be the issue but I'm not sure as ive recently tried the NVidia app and apex isn't on there anymore so when I go to add apex it says not supported so not only i might not be supported on their app but also maybe the control panel which means my performance configs on NVidia control panel which is what i use more then the app to make apex run smoothly maybe are not being applied I have a i7 13700k which I have underclocked and made sure the voltages aren't high 2x16gb ddr5 6000mhz so it would be 32gb ddr5 6000mhz 4070 Msi gaming x trio b760 Mag tomahawk WIFI Idk if this helpsThe client failed anti-cheat backend check
I can't play for 3 days now, this "The client failed anti-cheat backend check" shows up every 10-15 minutes. No programs related to the game except G-hub. I even deleted this but this error keeps repeating. I reinstalled the game later, same problem. Any ideas EA?Solved185Views0likes3CommentsApex Legends 100% CPU usage
Started playing recently after taking a break, game was running just fine with some frame drops and freezing that last for a bit (1-3 seconds). After some time game started freezing more often in-game as well as in lobby, i have never had this issue when i was playing S22 and previous seasons on DX11. Task Manager shows System ( ntoskrnl.exe ) process using 30% of CPU while running the game potentially being caused by the Anti-Cheat, COM Surrogate process sometimes also takes 30% of CPU but quickly drops back to 0-1%. Following 4 screenshots: 2->4: Task Manager apexrtss: RTSS screenshot while in-game My CPU: Intel Core i5-7400 4 Cores 4 Threads 3.0 GHz Other people also experiencing the same issue have a Core i5 4 Core 4 Thread CPU, if you also experience this issue please specify your CPU in the replies. Really hope this issue will be resolved quickly.164Views1like2CommentsBanned because of a hacker
Hello everyone. Today i got banned while i was not doing anything wrong. Later i seen that a hacker had entered my account and caused that ban i have sent multiple mails to ea help and no one responded Does anyone know what i could do Every help would be much appreciated33Views0likes10CommentsBanned without any reason
My account was hacked recently which i got back but the guy who hacked into my account must have used hacks to play, now I'm banned even if I'm not even sure or given a reason as to why i am banned, all my appeals have been declined (8 times) with an automated email from the hopeless TOS team who won't even be clear or give me a reason to why i am banned at all. Any help is appreciated because idk what to do anymore44Views0likes3CommentsApex not launching
Everytime i launch the game, it goes well for a couple of second, sometimes i get to the first ''cinematic'' but then my game crashes with an error message (added the error as an attachment) Apparently, there is something open on my pc that ''jeopardizes'' the game, but I have no clue what it is. I dont have anything to make macros or autoclickers, I play MNK, and I dont see anything on my pc that could cause this. Played this game a couple of mounth ago and it worked fine back then. I dont have any other antivirus than windows defender. I'm playing on steam btw. Is there anything I can do to solve this problem or to find what is causing this? Thank you in advance -yrritol35Views0likes0CommentsDenied Appeal, Wrongfully Banned.
So after last nights update, which was unusually large for me (60 something gigs) basically the size of the entire game, I found out I was banned with no listed reason. I submitted an appeal and tried to get in touch with an advisor. This morning, I received the most generic AI email saying that they conducted an investigation and stand by their decision and I was banned for cheating/using additional software/etc. Honestly, if I was hacking I would have better stats. Nor would I be trying so hard to regain access to the account. I have since resubmitted another appeal in hopes for my case to reach a human for review. I understand some background apps may be blacklisted but at least let me know which? I’ll delete whatever. I just want my account back. Anyone else have experience with this? Not to mention I just paid for the battle pass and got my first heirloom after 1200hrs of gameplay and a bajillion apex packs later. So I pay EA, and get banned. Nice. April fools is over, this isn’t funny anymore. Please help. Any help or advice is appreciated.Apex legends 30% CPU usage “system” process
While playing Apex, after 5-10 minutes The System process using 30% of CPU usage So when i playing game is lagging, sometimes no sounds and high ping, throttling because 100% cpu usage with apex(check screenshot) I think its problem with EAC service, but i tried all things that i found in internet, but nothing can help me. pls if someone have the same problem help me143Views2likes5Comments