Single CPU Thread at 100% & "System" Process Spikes
Hi Respawn Team, I’m reporting a persistent micro-stuttering issue in Apex Legends that has made the game difficult to enjoy. After extensive troubleshooting, I’ve pinpointed a specific behavior: one single CPU thread consistently hits 100% usage (while overall usage is normal). Additionally, the "System" process in Task Manager sometimes spikes above 20% during these stutters. Interestingly, the CPU usage on that specific thread drops slightly when the mouse is stationary, but spikes back up immediately upon movement. My Specs: CPU: Intel Core i5-11400 GPU: NVIDIA GeForce RTX 3060 Ti RAM:16GB+16GB OS: Tested on both Windows 10 and 11 Troubleshooting Steps Taken (None have resolved the issue): Frame Rate & Settings: Capped at 60/120 or Uncapped; Video settings toggled between Low and High. The single-thread bottleneck remains regardless of these changes. Launch Options: Tested both -no_render_on_input_thread and -render_on_input_thread. Drivers & Software: * Clean GPU driver install using DDU. Uninstalled Realtek 2.5 GbE Family Controller. Disabled all overlays (Discord, NVIDIA App, Xbox Game Bar). Turn On/Off Windows Game Mode, HAGS, and Core Isolation (VBS). Turn On/Off NVIDIA Reflex, G-SYNC, and V-Sync (both in-game and NVCP). Added Apex/EAC to Windows Defender exclusions; Running game and EA App as Administrator. Swapped different keyboards and mice. Removed all unnecessary USB devices. Cleared Apex/Shader caches and performed a clean reinstall of the game. Hard drive health and temperatures are all normal. I’ve spent a significant amount of time trying to fix this,I really want solve this problem.I love this game. If anyone has successfully resolved this specific CPU thread bottleneck, please share your solution! I would also appreciate it if the dev team could look into potential conflicts between the game's engine and certain CPU/Driver configurations or Easy Anti Cheat. Thank you for your help! Lobby CPU10 100% usage Fire Range BR Map - World EdgeApex freezes the entire PC after 05.03.2025 update
Hello! Ever since the last update, which was released yesterday, on June 3rd, Apex Legends has started freezing my whole PC after like 5-10 minutes of playing. I’ve already tried to uninstall, reinstall and repair the game but no luck — it keeps freezing my PC. It’s literally impossible to play Apex Legends right now without hard resetting everything… Is there anything I can do to fix this issue? I just want to play Apex Legends, cmon :(7.1KViews16likes65CommentsWhat to do if your Apex Legends account got banned or suspended
Hi, if your account was banned or suspended, you'll undoubtedly want to know more. Unfortunately, here on the forum we cannot assist directly with bans, we can't investigate bans or provide more info. If you have a ban or suspension and you want more info or to appeal, you will need to reach out via EA Help. If you wish to appeal a ban, please take the steps in this article: EA Account locks, bans, and suspensions explainedSolved166KViews52likes1113CommentsUnable to connect to EA servers. Anti-cheat code authentication timeout.
I play Apex on my PC using Steam, but about a week ago I started getting the message "Unable to connect to EA servers (anti-cheat code authentication timeout)" when I start Apex. The internet itself is working fine, and I've tried reinstalling Apex and repairing easy anti-cheat several times but it hasn't fixed the problem. However, games other than Apex, such as Valorant and Street Fighter 6, work fine. Also, for those currently experiencing issues caused by Windows updates, the latest update data has been uninstalled, so I don't think it has anything to do with this issue. If I have been banned for using cheats, it is a false ban and I would like to ask for it to be lifted. I apologize for the inconvenience, but could you please help me resolve this issue? Thank you.Memory crash dump / Apex legends
Hello, I am experiencing frequent crashes with Apex Legends. The game either crashes to a "Crash Report Handler" window during gameplay or fails to launch due to Easy Anti-Cheat errors. Key issues observed: Application Crash: I frequently get the "Crash Report Handler" creating memory dumps (e.g., PACKER_74758843_3280.dmp). Easy Anti-Cheat - Untrusted System File: I receive an error stating that amdihk64.dll is an untrusted system file, preventing the game from operating correctly. System Specifications: CPU: Intel(R) Core(TM) i3-7100 @ 3.90GHz GPU: Radeon RX 580 Series RAM: 8GB OS: Windows 10 Steps already taken: 1.Tried clean installing my gpu drivers and installing new with DDU(Display drivers uninstaller) 2,Tried verifying files on both EA/Steam launchers, also uninstalled and redownload game on both launchers. 3, Tried on EA/Steam special launch options -11dx. Btw I renamed attached dump file from dmp to txt.24Views0likes0Comments