Permanent ban
Hello, 11 months ago I was the victim of a hack on my PC by a Russian (I received an email changing my IP to a Russian one). When I recovered and secured all my hacked accounts, I realized that I was permanently banned from Apex Legends, a game that I particularly like. For more than 11 months, I have been fighting with support to make them understand that I did nothing, but always the same automatic message for each ticket. Please help me :(36Views0likes1CommentWill Flydigi trigger Easy anti cheat?
From what I’ve read, Flydigi is a legit brand and is highly recommended across the controller space. I just wanted to make sure that I wouldn’t be banned for using it. I know u can add macros but was just simply not going to use that feature. Nothing online states that people have had issues so I’m just checking here too.10Views0likes0CommentsWhy were our devices banned?
我在游戏中的 ID 是 LeoKranis。我和我的两个朋友在 12 日下午 2:30 UTC 被禁止。我们不确定禁令是由于我们在日本服务器上玩游戏造成的,还是 EA 的反作弊系统存在问题。我们的设备也被禁止了——即使使用其他帐户,我们也无法玩 Apex。我们都是普通的控制器玩家,我们之间的共同点是我们都使用 BIGBIGWON 控制器。不过,知名玩家 Hal 也使用了 BIGBIGWON 控制器。我们一起玩 Apex 已经很长时间了。每个新赛季,我们都必须连续玩几十个小时,才能尽快爬上 Predator 等级。我想知道为什么我们的设备被禁止,为什么我们根本无法再玩 Apex。SolvedWhy were our devices banned?
My in-game ID is LeoKranis. My two friends and I were banned at 2:30 PM UTC on the 12th.We’re not sure if the ban was caused by us playing on the Japanese server, or if there was an issue with EA’s anti-cheat system. Our devices have also been banned—we can’t play Apex even with other accounts.We are all regular controller players, and the common thing among us is that we all use BIGBIGWON controllers. However, the well-known player Hal also uses a BIGBIGWON controller. We have been playing Apex together for a very long time. Every new season, we have to play continuously for dozens of hours to climb to the Predator rank as quickly as possible. I want to know why our devices have been banned and why we are no longer able to play Apex at all.SolvedPermanent Ban – Request for Clarification and Fair Re-Evaluation
Hi EA Team and Community, I hope you’re doing well. I’m reaching out regarding a permanent ban issued on June 20, 2025 on my Apex Legends account. I’ve already submitted an appeal through the formal EA channels, but I’ve only received the default message that the decision will not be reversed — without any real details. I understand the importance of fair play and fully support your efforts in maintaining a healthy game environment. However, I believe my situation deserves a closer review. To clarify: I believe the issue stemmed from a friend using my setup and entering a bot lobby without my awareness of the implications. I’ve submitted screenshots, context, and proof of my clean gameplay history, including over 2,000 legitimate hours and a strong presence in the community. I’ve invested time and money into the game and never intended to violate any rules. I took responsibility and have cooperated fully. I’m kindly asking for transparency — a chance to understand the specific reason for the ban and whether there’s any possible resolution other than a permanent ban. If there’s a way to speak to a senior representative or receive a manual case review, I would be deeply grateful. Thank you for your time and for creating a game and community I’ve truly enjoyed being part of. Sincerely, abumaziad66Views1like2CommentsMaybe it's time for me to leave
I used to be a loyal ea player and I believe that all good and evil will come to an end.But the fact is that I will only get the cold ai. When I was young, I would only find the ea complaint according to the instructions when I encountered the problem of stealing numbers. I used Chinese to complain at that time.Obviously, the ea authorities may not understand my complaint, so there is no way to check. I understand that you may not have checked the remote login at that time, so my precious three opportunities disappeared at that time. I have been unwilling. I have been appealing but have not responded. Two years later, I grew up. I understood my mistakes and the way to appeal, but it was too late. Maybe I'm not suitable for apex, maybe apex doesn't need me. For two years, I thought a lot about whether my complaint was really unable to get through to the customer service. I later learned that the customer service dialogue would no longer be granted in 2024. I'm sorry that I later realized this, so I had to keep complaining through the mailbox. I believe that my innocence will be proved, but waiting again and again in exchange for endless frustration, I also understand that you are very busy, no one will read the long article, but I need to vent for up to two years, I have been in the account.In the pain of being banned after being stolen, I think it's all my fault that it was stolen. My account didn't belong to me from the moment it was stolen. I also went to the forum to communicate. Maybe everyone was busy and they couldn't help me. They could only let me go here to write emails. So I wrote hundreds of emails. Maybe it was closed. Repeat the case. I don't know if I still have my account back, maybe I just know that I'm a little tired, and no one will pity the account of someone who has nothing to do with it, and I know that people just think I'm not protecting my account, and that's the way it is, so I know that I need to leave.I need to leave apex, I need to leave ea, I need to leave everything, I may not be suitable for online games, I should leave, I am sorry to bother you so long, for me, in the hottest year of apex, he really made me very honored and happy, and thank apex for accompanying me at the age of 18. It's a pity that my happiness also disappeared at the age of 18. If there is a miracle for you to see, thank you for your company and have a chance to see you again. Maybe in two years, I will appeal again. At that time, I hope I can be surprised by my friends and my youth.I'm sorry that I may be posting like a crazy person on the forum these days. I just hope my problem can be solved. This behavior is called urgent medical treatment in our country. I hope you can understand. I'm sorry to bother you again. See you next year.19Views0likes1Comment1 player in Queue, Can you please help me?
Can you please help me? plz! My eaid: RTG_Werh4N Got a ban overturned, but now can't queue. Tried a ton of potential fixes to no avail. (I'm on PC if that's relevant info) Checked File integrity Uninstall/reinstall restarted PC queue solo/with friends changed servers tried through steam and EA Play app (neither work) Any help would be greatly appreciated! I got the ban overturned but now whenever i try to queue up to get into a match it keeps saying 1 player in queue for hours till i get disconnected from the game for being idle. I havent been able to get into a game for the past 10 days now. When i switch to another account i used a long time ago it works fine or even my brother's account. Is there a way i can get a fix? Ive seen a lot of people with this issue but with no solutions. Can you please help me? plz! Any help would be greatly appreciated!149Views0likes5Comments