Community ManagerThank you. Did you try the suggestions I made in my previous response?
Yes I did all those suggestions and more but nothing worked for me.
Community ManagerIt sounds like this is an issue with older video cards as mentioned in the response above yours. I'll pass on this information to the team investigating this.
Community ManagerHey everyone,
Thanks for the posts and information! We've passed this along to be checked into, but in the meantime rolling back to a previous driver may help resolve the issue.
We have a few workarounds listed on our Trello page for this as well, please feel free to keep an eye out below for further updates.
@EA_Mako Are you sure that is the same problem that we are having? None of us got an error code and it still doesn't launch in DX11 but the [DX12] seems to indicate this is a dx12 bug? I have an i5-3570k and it's not one of those listed.
I tried:
- Using nvidia control panel debug mode: nope
- I went into bios and disabled all overclocking but that didn't work
- That suggested driver is for newer GPUs and I think windows 11 (which I don't have)
- for the sake of it I tried rolling back to a driver in June but that didn't work.
So none of the workarounds worked for me.
This could be the same bug/problem, I don't know but I wanted to make sure because it would suck to have that one fixed but still be in limbo over here. Thanks for working on it!
EDIT: Also that card on trello says: "RSPN_Thieamy added this card to Game Status Dec 18, 2024" which is way before we all started crashing on January 7th with the update. So I am confused how it can be the same bug?
Im running a 3080 super and still get crashes when playing the game. Ive literally never had game crashes in apex prior to the recent update. Ive been playing apex on PC since 2021
