Forum Discussion

Balentinezz's avatar
Balentinezz
6 years ago
Solved

Party member preloading and connectivity

   Hello, I am playing this game with these problems for 2 months. First problem is, when a game is completed and I leave the game with  my squad, I can see my teammates in my squad. They see me too ...
  • EA_Kent's avatar
    EA_Kent
    6 years ago

    @Balentinezz

    Thanks for giving it a shot for me. I'd like to also try updating the DNS settings on your PS4 to see if that helps as well. We can try Google's public DNS to see how that goes. To update the DNS follow the steps below: 

    1. Go to your PS4 Settings > Network > Set Up Internet Connection. Select either wifi or LAN cable depending on what type of connection you're using. 

    2. After you select the connection type choose IP Address Settings (Automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)

    3. Set the Primary DNS to 8.8.8.8, and set the Secondary DNS to 8.8.4.4

    4. Hit Next > MTU Settings (Automatic) > Proxy Server (Do Not Use) > Test Internet Connection

    Let me know if you're still running into any problems after updating the DNS settings. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hey @Balentinezz. 

Were you able to try running through those other steps I sent you? Are you still having any trouble with connection issues? 

/Kent

Balentinezz's avatar
Balentinezz
6 years ago

I am still having issurs

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Balentinezz

    Thanks for giving it a shot for me. I'd like to also try updating the DNS settings on your PS4 to see if that helps as well. We can try Google's public DNS to see how that goes. To update the DNS follow the steps below: 

    1. Go to your PS4 Settings > Network > Set Up Internet Connection. Select either wifi or LAN cable depending on what type of connection you're using. 

    2. After you select the connection type choose IP Address Settings (Automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)

    3. Set the Primary DNS to 8.8.8.8, and set the Secondary DNS to 8.8.4.4

    4. Hit Next > MTU Settings (Automatic) > Proxy Server (Do Not Use) > Test Internet Connection

    Let me know if you're still running into any problems after updating the DNS settings. 

    /Kent

    • Joseph_CR_Puris's avatar
      Joseph_CR_Puris
      6 years ago

      I have the same issue but I can’t even change game modes or play with a squad without having to go back not into lobby but the main main menu where you have to press X to start... I have absolutely no connectivity issues I have deleted the game and it’s data reinstalled it and still facing the same issue party member preloading and it stays there forever unless I do what I mentioned before it’s really annoying and with SBMM no one wants to play with me because I have to get out of the squad they have to invite me back Over and over again 

    • Joseph_CR_Puris's avatar
      Joseph_CR_Puris
      6 years ago

      Did not work for me... I have uninstalled the game played on other profiles and I have the same issue I have reset all my settings on my PS4 and still same problem when changing game modes and playing with a party

      • EA_Kent's avatar
        EA_Kent
        Icon for Community Manager rankCommunity Manager
        6 years ago

        Thanks for giving that a shot. I'll forward up this information to the team. 

        /Kent

    • TheScoreMTG's avatar
      TheScoreMTG
      5 years ago
      @EA_Kent I'm having the same issue here, I've changed the DNS and it's still the same thing. And sometimes it gave me error code 100

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