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Naymeer571's avatar
Naymeer571
4 months ago
Solved

Problem with anti-cheat

I have been having problems with my game since the Windows 11 update in October. I haven't been able to play the game since then. Every time I launch the game, I can access the menu, but then the gam...
  • EA_cuervo's avatar
    EA_cuervo
    3 months ago

    Hey there, 

    Please note that Apex Legends uses Easy Anti-Cheat which is different from EA Anti-Cheat. The steps you shared in your post are for EA Anti-Cheat. 

    Can you please try a Clean boot, restart your PC and reinstall the game while running Steam/EA app as admin: How to clean or safe boot your computer

Naymeer571's avatar
Naymeer571
3 months ago

thanks a lot, the clean boot actualy work, and now i'm bad as the first time lol

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
3 months ago

@Naymeer571 I'm glad that worked. If you want to, you can now redo the process of Clean Boot and start enabling a few programs to see if you can find out which program was causing the issue here so you can keep all other apps that you wish running in the background. 

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