Forum Discussion

PortakalRengi12's avatar
10 months ago
Solved

EA and Steam have Same Mail

My EA and Steam accounts have same e-mail address. Now i cant link them. When i try to link them i get an error. I buyed EA Play from steam but it didn't work in my EA account. How to solve this?
  • EA_Mako's avatar
    EA_Mako
    10 months ago

    Hey @PortakalRengi123,

    Thanks for the screenshots.

    The error mentions that your Steam account is already linked to another EA account. That would be why you're unable to link it here.

    I see you had started a live chat earlier, so you can try to resume the case from your case history page here.

    Otherwise, it would be best to create a new case if you're having any issues accessing the account that's already linked with your Steam account.

     
    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can assist further.

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