The game has become impossible to play as it sttuters even on champion screem. I skip frames in fights. Cant even play arenas.I am on origin. I repaired the game with lastest nvidia drivers.Season 9 has been bad and this update made it even worse.I tried adding and remove frame rate limiter via launch paramters and its still terrible.My ConfigIntel i5-7300HQ Processor, NVIDIA GeForce GTX 1060, 8GB RAM.Please help

this is ridiculous. how does this bug always come back? i literally cannot run the game past the startup screen because my cpu and gpu instantly get pushed to 100%.No my hardware isnt broken at all, yes all my drivers are up to date, yes my pc is perfectly capable of running this game at max settings, yes apex is the only game where i have ever had this problem.ive tried everything, the best i can get is firing range with 10 seconds lag spikes constantly.

@EA_Illium Regardless of the FPS cap I choose, I keep on getting +90% CPU usage ever since this patch, causing the game to stutter and crash after character selection screen.I'm running on Windows 10 LTSC thro Steam, on a i7-2600k. I have not had these issues before this patch, I have streams that show this as proof. I'm not the only one experiencing this, even console players are experiencing worse performance. And not even that, the above 190fps bug that has been a thing since the launch of this game also wasn't fixed, even though the developers mentioned it should be.

This !@#$ again... Last time I fixed this by:1.) Uninstalling the game2.) Wait 3 months3.) Check forums for community provided solution4.) Game fixed.I'm so glad I don't pay for this game... I feel sorry for all the folks that have invested actual $$ into it and get this experience as a result..Stay strong salty my brothers and sisters... see you in 3 months.

@SpectreFang alright i haven't tried one thing out and it was changing the affinity of the game launchers themselves......so open origin/steamopen up task managerclick on origin/steam then click on go to detailsright click on origin/steamclick on affinityso here according to how many cpu cores you have you should uncheck <all proccessors> and then check cpu 0 and the highest cpu you have (mine was 7)i really hope it works for you guys too have a great day/night

Long post warning.Just like everyone else here, I've been investigating the CPU and stuttering issues with these last couple of seasons that never existed before with Apex. I've discovered several different things that Apex is doing now that it didn't do in the past seasons. Some are related to the CPU issues y'all are having and others are just other problems that are not directly related, but will pile up and make all your problems worse. I'll detail the issues below, but for just the CPU issue, the main problem is that Apex is not multithreading CPU evenly across all cores like it did in the past. I own my own IT Engineering business, so I treated this problem like any other problem customers pay us to fix.#1 CPU Issue:The high CPU issue mainly happens when you are capable of high FPS (+180) and you have a less powerful CPU whether that is less GHz or less than 8 cores. You should be able to run Apex fine like in the past, but what happens is that if you look at all your cores while running the game, you will see one core is at 100%. On my son's i9-9900KS, it is his 2nd core. All other cores are sleeping at less than 25%. He has a 2080ti, so easily does 240FPS, but if he looks at certain parts in the firing range, or during intense fights, that 2nd core goes from around 50% to 100%. When the core hits 100%, his FPS drops as low as 180+. As soon as the core goes below 100% (even like 95%), his FPS goes back to a solid 240FPS. Since the rest of his specs are also top of the line, he doesn't feel any stuttering in game. He has dual PC for streaming though, and every time that core hits 100%, his stream stutters. What I did to fix that is I set the affinity for the NDI ScreenCaptureHX software/process from "all cores" to "all cores except the 2nd core". Now the capture software on his gaming PC runs happily and doesn't get affected constantly every time the 2nd core hits 100%. People with high FPS GPUs, but lesser CPUs than a i9-9900KS will have higher than 50% usage on that one core, so in turn will more easily hit the 100%. With like a 4-6 core CPU, I would imagine your base would almost be 100% for that core and doing anything in the game would just blast it at 100% constantly which would dip it a lot more than the 180+ FPS minimum he gets. With lower FPS cards, your problem gets "better". My PC has a good 4/8 core CPU (i7-4790k) at 4GHz. If I had his 2080ti, my CPU would've melted down already because of the Apex CPU core issue. I could probably only get 100FPS out of the 2080ti, and the game would feel like crap. "Fortunately" or not, I have a GTX 760SC which only does about 75 FPS in Apex. This is not enough FPS to "stress" my less capable CPU versus his i9-9900KS, so the one core sits at around 70% max no matter what I do in game. My initial "band-aid" for his stuttering stream problem after discovering the non-optimized process was to limit his FPS to 144. That "worked" by keeping that 2nd core at a max of about 70%, but he did not like that because he could really "feel" the missing 100 FPS. The final band-aid of moving the capture software/process off of the 2nd "hot" core keeps it from stuttering the stream and keeps him happy at 240FPS. In summary, if you have a powerful CPU and a dinky GPU (less than 100FPS) like me, you probably won't have any issues. If you are backwards and have a powerful GPU (+200FPS), but a dinky CPU, the "Apex CPU Bug" will be bad for you. Unfortunately, since spreading processes across cores (multithreading) is handled by Windows depending on how the software/process tells it too, there is nothing we can do to fully solve the problem until Apex Dev correctly code Apex to fully or at least more evenly spread workload across all CPU cores. Once they do that, Windows will happily obey and spread it across all the cores it is allowed to. Obviously, in the last couple of seasons since around Genesis, Apex Dev has changed and messed up that part.#2 Memory Issue leading to disk usage:As I said initially, this is an unrelated issue, but if you also have this, then adding the CPU issue on top of it will be rough. What I discovered here is that when you load up Apex, it loads a huge amount of the game in system memory (not GPU memory) from your hard disk (see #3 also). On the different systems I tested, it always added up to about 6GB-7GB of memory. This is a lot more than what Apex used in the past. This is total committed memory and not just the working memory. To see this you need to use something like process explorer or even the built-in resource monitor. You will see that Apex usually uses 1GB-3GB of working memory (what you see when you just look at task manager). Since it actually commits/reserves 6GB-7GB, then everybody who only has 8GB in their PC gets screwed (I was one of them and upgraded to 16GB). It wasn't necessary before, but now is, bottom-line. When I just had 8GB of system memory, while digging into the CPU issue, I noticed that Windows was running the page file hard in the 2GB+ range, constantly swapping Apex data back and forth from my SSD to system memory since I was truly out of 8GB of memory. I couldn't believe it, but when I dug into the offending process, it was Apex. Then I saw how much Apex was reserving and it made all the numbers true. Obviously, programs and games have to load used parts into memory, but Apex looks like it loads EVERYTHING into memory at start. To not have this issue, move to 16GB. They might be doing this at Apex startup to avoid long read times from people who have mechanical/spinning hard disks versus SSDs. This would be an issue since you would still be reading map data and other things while already in the lobby and queuing into a match. Starting a match without having read all the data to system memory from your hard disk would suck. Your GPU would not have enough data yet to begin modeling your world.#3 Disk usage even with 16GB and up:As I started to explain in #2, Apex loads EVERYTHING to system memory when you first start the game. You need more than 8GB of system memory to be able to fit it all and not swap. The problem with reading those 4GB-5GB of data off your hard disk is that it takes time. We are not talking about some word document or even a 500MB video. From my testing, Apex takes about 1 minute on a good SSD at about 200MB/s. On a really fast PCIe SSD it takes about 30 seconds at around 400MB/s. I don't have a fast PC using an old spinning/mechanical hard disk, but they are so slow compared to an SSD, I could only guess it would take at least 4-5 minutes for Apex to finish loading all the behind the scenes data needed by the time you start a match. You can easily see this by starting Apex while having your Task Manager open on the first tab/processes. Sort by the disk column and you will see that the Apex process uses a huge amount of disk for a long time relative to the speed of your hard disk. If you still have an old spinning disk, you will suffer pain greatly. Upgrade to an SSD and avoid at least this #3 pain. There are several good SSDs out there, Intel, Samsung, Micron, etc., but even the cheapest $20, no name, flea market SSD is 20 times faster than your old tech spinning disk. Lifespan might be an issue with the cheap stuff, but for $50+ you can get a very reliable brand. An SSD will cut down the Apex loading time to 1 minute, which will make your Apex gaming experience so much better. Still loading Apex 4-5 minutes after start, and 2 minutes into your first match still will suck from a graphics, FPS, and lag point of view.Sorry for the long post, but I spent a lot of time diagnosing this CPU issue that never existed before in Apex and caught us all off guard. Along the way I discovered a few other things not directly related that will add to your headaches also. This is not an exhaustive list. Some people will have totally different types of issues if the health of their PC and/or Windows is not the best. If y'all are having issues similar to the ones I discovered, then raise your hand to Respawn so that they get pressured by this and continue to make these issues a Dev priority. I've seen some of the Dev things and they "supposedly" do have this as one of their action items they are working on. Not sure why it has been more than 2 months, but it is what it is. If you need help, reach out and I'll do what I can to get you band-aided meanwhile.

Stuttering issues after genesis update

921 Replies

Redmattgame
4 years ago
The old Trello tracker seems to be nothing more than a 'sweep it under the carpet exercise & just say everything is fine' to trick players into thinking things are getting sorted out when in reality they are not.There seems to be more 'investigations' being done in the game than at the FBI.But hey ho only 2 days left to sort all the problems/issues for the start of Season 10, but then again I won't be holding my breath for that.
I tested out a few games in BR Trios just to see what the various new buffs & nerfs to characters & weapons & whilst the servers seemed to hold up reasonably well the matchmaking was an absolute disgrace ie more Predators Teams,more laser aim-bots than ever (the sort of player who don't miss a shot from over 150 metres through the eye of a needle) I'm at Level 400 with two of my highest main kill count characters a little over 2000 each but every match I seemed to be constantly pitted against opponents with over 30,000 kills each.Mark my words if the bad servers don't see players dropping the game like flies in Season 10 then the *-poor matchmaking will.
Snowe_asuka
4 years ago
@ildeserto wrote:
They don't seem to care. My optimistic guess is that they're keeping it under the radar to fix it on season 10 and don't get more bad attention from media saying they're frying CPUs after the recent hack/servers problems. But they might just not care at all and will just leave this as it is. At least they'll lose Japanese revenue cause man they're flooding Twitter about this bug.
can confirm this one. pretty sure this is part of the reason why tokyo server (the main one, not the GCEs) which was always crowded before is now struggling to get a lobby with full 60. the other reasons are probably blatant hackers on gold to diamond and servers that crash at least once a week.
NoJamBros21
4 years ago
@ildeserto wrote:
My optimistic guess is that they're keeping it under the radar to fix it on season 10 and don't get more bad attention from media saying they're frying CPUs after the recent hack/servers problems.
Yeah, i thought that too but who am i to know.
ttkttx
4 years ago
I honestly hope it isn't the case that they just don't care about it. I've seen English users on twitter as well as the many Japanese users talking about the issue on twitter, and the responses of the EA help twitter just seems like that most of them don't know about the issue. I've seen maybe 1 EA help person saying it's a known issue and gave the person workarounds, whilst many other replies have literally just been giving the most obvious "solutions", such as making sure video settings are at the lowest possible.
It does feel like it's affecting more Japanese users though, unless they're just more vocal about it on twitter. I wonder if there's any consistencies in PC specs from people who are affected?
EL-Lucky_Loco
4 years ago
@ttkttx yeah i was trying to understand that, if there was some specs that got the problem like "all i5-7400 " something like that, but isn't everyone that puts his/her pc specs in the comment ahahahhaha but maybe this is a start knowledge to respawn ... they should pass a vote link with some CPUs so they can track the specs with problem.... or this is a random problem that came to some PCs when the genesis came out....
EL-Lucky_Loco
4 years ago
this is pretty bad, because i was having this problem in the Origin App, so i came to steam and the game was fixed, i've played like 6 days, then the thrillseekers event came out, in that day the cpu usage on STEAM, got fu***d too.... it's strange this happening .....
Redmattgame
4 years ago
Some much needed publicity on Dexerto.com website on what we've all been calling for in season 10.
https://www.dexerto.com/apex-legends/apex-legends-players-demand-fix-for-unplayable-servers-ahead-of-season-10-1622107/

L4JKAN

4 years ago

please tell me why I have stuttering in this game, I have 144hz monitor rtx 2070 ryzen 5 3600 16gb ram 3200mhz game in season 6 ran smoothly using riva tuner and fps unlocking, as of season 7 I have a problem with this game, I don't have frame spikes, I don't have 100% CPU usage but I have * stuttering, the fps are constant, every other game runs smoothly, I only have a problem with this game, does anyone know the answer to this question? I would be very grateful

EL-Lucky_Loco
4 years ago
@Redmattgame Finally someone talking this in midia, i feel bad and frustrated that any youtuber has talked nothing about that, i tagged a lot of people in twitter but no one make a little short comment about it in their videos, to call Respawn responsability....
ildeserto
4 years ago
Let's just hope there's a fix. I can't believe I still have Apex coins and didn't spend it because of this 100% CPU bug.
Japan we need you

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Stuttering issues after genesis update

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