Forum Discussion

t3ddyt1mm1e's avatar
t3ddyt1mm1e
Not applicable
6 years ago
Solved

The new event and daily challenges keep vanishing

I have to keep restarting the game and even then, sometimes the event won’t come back after resetting three or four times.
  • EA_Kent's avatar
    EA_Kent
    6 years ago

    Hey all.

    The patch just went live to fix the Challenge issues, and it's currently rolling out: 

    Thanks for being patient with us while this was under investigation!

    [Marking as solved for visibility]

    /Kent

Elu-MinaXion's avatar
Elu-MinaXion
Not applicable
6 years ago

Please help me - I play on PS4 and my game does not show other players Origin IDs only “Player####” as well as NO challenge info - i cant see any challenges and I’m totally missing out on the Grand Soiree event. Live chat and phone call options are completely useless as none of the agents even understand the problem (they said: “are you sure thats not just their chosen usernames!?”) and when I email it tells me to call but doesnt give me an option to which feels like im getting the run around. Customer service for Apex is severely lacking. I’ll attach some pictures to show the issues.

  • Biggestfart's avatar
    Biggestfart
    Not applicable
    6 years ago
    @Elu-MinaXion Dude I have every problem u have. Completely missing out on this event. And EA * sucks about contacting them. 45 min phone call led to them telling me theres nothing I can do..

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