Forum Discussion

Ptitbault's avatar
11 months ago

Contenu manquant

Product: Légendes Apex
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GForce 1650
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? Ptitbault
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Romwaze
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? J'etais dans le salon avec Wraith
Which Legends were your squad mates using (if applicable)? J'etais seul
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Je n'etais pas en partie
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. J'ouvrais un pack apex
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3 ou 4
When did this happen? (dd.mm.yy hh:mm) Aout 2022.. (je n'ai pas plus precis) Entre 10 et 13h
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? La recompense disparait
What should be happening instead? Garder la recompense
Steps: How can we find the bug ourselves? Peut etre un bug d'affichage ou de serveur

J’avais ouvert un pack apex en étant en prêt. J’ai reçu les lueurs rouges puis les fragments héritages et quand ils s’affichaient, la partie s’est lancée. A la fin de celle ci, rien n’était sur mon compte comme si je n’avais simplement pas ouvert le pakc apex.

1 Reply

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Bonjour @Ptitbault , si vous ne retrouvez pas votre pack automatiquement au bout de 24h, l'assistance EA pourra vous aider à voir ce qui a pu se passer sur votre compte: Contacter EA

About Apex Legends Problèmes techniques & Bugs

Vous avez des problèmes avec Apex Legends? Venez ici pour trouver de l'aide sur les soucis connectivité, de performance, les crashs et plus encore.7,205 PostsLatest Activity: 5 days ago