Non si tratta di soluzioni "mistiche" ma passaggi che hanno aiutato altri utenti a risolvere. È chiaro però che i problemi di crash possono avere cause ben diverse l'uno dall'altro a seconda dell'hardware del dispositivo, dei software presenti e del messaggio di errore che appare alla chiusura dell'applicazione.
E' inutile che postate ste robe inutili. Vi costa tanto fare un aggiornamento del gioco oppure lo avete già abbandonato il gioco?
Community ManagerCiao leggende!
\n\nAnche se non doveste vedere risposte immediate da parte nostra in una discussione, non vuol dire che questa sia passata inosservata né che sia stata ignorata. Dietro le quinte c'è molto lavoro di monitoraggio e tracciamento dei problemi segnalati, quindi state tranquilli, le vostre voci contano! Answers HQ (AHQ) è più di un forum di supporto, è una community globale di giocatori che si aiutano a vicenda.
\n\nEccovi quindi una serie di suggerimenti basati sulle vostre segnalazioni e sulle soluzioni proposte da altri giocatori della community di Apex Legends. Speriamo vi aiuti a risparmiare tempo nella risoluzione del problema che state riscontrando, così avrete più tempo per giocare, ma tenete a mente che abbiamo tutti dispositivi diversi, con hardware e software differenti che interagiscono tra di loro, per tanto capiamo che avere un'unica soluzione per tutti sarebbe l'ideale, ma non pare possibile in questo contesto. Per istruzioni volte alla risoluzione dei problemi ufficialmente approvate da EA, potete far riferimento in qualsiasi momento al nostro sito web di supporto Help.EA.com.
\n\n\nSe giochi su PC, assicurati innanzitutto che la tua piattaforma abbia i requisiti minimi per eseguire il gioco (i processori AMD Phenom non sono supportati, ad esempio). Se hai dubbi puoi fare il test CanYouRunIt.
\n\nAltre cose che abbiamo notato dai DxDiag postati su AHQ, è che spesso i giocatori non hanno:
\nStai avendo problemi con il sistema Anti-Cheat?
\nLeggi i suggerimenti dal sito ufficiale di Easy Anti-Cheat, compresi quelli dedicati agli errori specifici.
\n\n\nUlteriori passaggi per PC:
Xbox One
\n\nVai su Impostazioni> Impostazioni di Rete > Impostazioni Avanzate
\nSeleziona Indirizzo MAC Alternativo > Pulire
\nOra riavvia la console e verifica se il problema è risolto
\nPlayStation 4
\n\n*Se sei riuscito a risolvere un problema di questo tipo con le soluzioni qui proposte o altri metodi per favore condividilo con il resto della community commentando sotto o nella discussione appropriata.*
Grazie
-Dante
","kudosSumWeight":4,"postTime":"2019-02-14T14:45:11.317Z","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:problemi tecnici","text":"problemi tecnici","time":"2019-09-10T20:30:14.694+01:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":8,"currentRevision":{"__ref":"Revision:revision:5768647_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":25101},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"Ciao leggende!
\n\nAnche se non doveste vedere risposte immediate da parte nostra in una discussione, non vuol dire che questa sia passata inosservata né che sia stata ignorata. Dietro le quinte c'è molto lavoro di monitoraggio e tracciamento dei problemi segnalati, quindi state tranquilli, le vostre voci contano! Answers HQ (AHQ) è più di un forum di supporto, è una community globale di giocatori che si aiutano a vicenda.
\n\nEccovi quindi una serie di suggerimenti basati sulle vostre segnalazioni e sulle soluzioni proposte da altri giocatori della community di Apex Legends. Speriamo vi aiuti a risparmiare tempo nella risoluzione del problema che state riscontrando, così avrete più tempo per giocare, ma tenete a mente che abbiamo tutti dispositivi diversi, con hardware e software differenti che interagiscono tra di loro, per tanto capiamo che avere un'unica soluzione per tutti sarebbe l'ideale, ma non pare possibile in questo contesto. Per istruzioni volte alla risoluzione dei problemi ufficialmente approvate da EA, potete far riferimento in qualsiasi momento al nostro sito web di supporto Help.EA.com.
\n\n\nSe giochi su PC, assicurati innanzitutto che la tua piattaforma abbia i requisiti minimi per eseguire il gioco (i processori AMD Phenom non sono supportati, ad esempio). Se hai dubbi puoi fare il test CanYouRunIt.
\n\nAltre cose che abbiamo notato dai DxDiag postati su AHQ, è che spesso i giocatori non hanno:
\nStai avendo problemi con il sistema Anti-Cheat?
\nLeggi i suggerimenti dal sito ufficiale di Easy Anti-Cheat, compresi quelli dedicati agli errori specifici.
\n\n\nUlteriori passaggi per PC:
Xbox One
\n\nVai su Impostazioni> Impostazioni di Rete > Impostazioni Avanzate
\nSeleziona Indirizzo MAC Alternativo > Pulire
\nOra riavvia la console e verifica se il problema è risolto
\nPlayStation 4
\n\n*Se sei riuscito a risolvere un problema di questo tipo con le soluzioni qui proposte o altri metodi per favore condividilo con il resto della community commentando sotto o nella discussione appropriata.*
Grazie
-Dante
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Edition - Msi Amd Radeon RX480
Il mio sistema rispetta in pieno i requisiti minimi di sistema, ho provato tutte le soluzioni scritte qui, ma niente da fare si inchioda in punti a caso, si chiude da solo senza nessun messaggio d'errore, su 5 partite che provo ad avviare, riesco a portarne a termine una sola. Imbarazzante, davvero imbarazzante, ci sono giochi MOLTO più pesanti che non mi danno alcun problema, e l'unico battle royale a cui gioco e che mi piaceva, si blocca a caso, la cosa peggiore è che non si può nemmeno rejoinare la partita appena bloccata. Qui non siamo noi utenti a dover riavviare il pc con avvio pulito, aggiornare driver, e perdere giornate intere per giocare una partita. Ci sono altri multi piattaforma che funzionano bene, questo no. Risolvete la cosa VOI SVILUPPATORI. Non siamo noi utenti a doverci dannare per poter giocare, anche perché con tutti i giochi che ci sono sul mercato, se non viene risolto questo problema, la soluzione è semplice, DISINSTALLA
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Il mio sistema rispetta in pieno i requisiti minimi di sistema, ho provato tutte le soluzioni scritte qui, ma niente da fare si inchioda in punti a caso, si chiude da solo senza nessun messaggio d'errore, su 5 partite che provo ad avviare, riesco a portarne a termine una sola. Imbarazzante, davvero imbarazzante, ci sono giochi MOLTO più pesanti che non mi danno alcun problema, e l'unico battle royale a cui gioco e che mi piaceva, si blocca a caso, la cosa peggiore è che non si può nemmeno rejoinare la partita appena bloccata. Qui non siamo noi utenti a dover riavviare il pc con avvio pulito, aggiornare driver, e perdere giornate intere per giocare una partita. Ci sono altri multi piattaforma che funzionano bene, questo no. Risolvete la cosa VOI SVILUPPATORI. Non siamo noi utenti a doverci dannare per poter giocare, anche perché con tutti i giochi che ci sono sul mercato, se non viene risolto questo problema, la soluzione è semplice, DISINSTALLA
","author":{"__ref":"User:user:2746726"},"isEscalated":null,"postTime":"2019-03-08T14:59:23.876Z","parent":{"__ref":"ForumTopicMessage:message:5768647"}},"ForumReplyMessage:message:5768653":{"__typename":"ForumReplyMessage","id":"message:5768653","revisionNum":1,"uid":5768653,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-it"},"conversation":{"__ref":"Conversation:conversation:5768647"},"subject":"Re: Apex Legends - Risoluzione problemi di crash o prestazioni (PC/XB1/PS4)","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5768653"},"body":"Non si tratta di soluzioni \"mistiche\" ma passaggi che hanno aiutato altri utenti a risolvere. È chiaro però che i problemi di crash possono avere cause ben diverse l'uno dall'altro a seconda dell'hardware del dispositivo, dei software presenti e del messaggio di errore che appare alla chiusura dell'applicazione.
\n\nNon si tratta di soluzioni \"mistiche\" ma passaggi che hanno aiutato altri utenti a risolvere. È chiaro però che i problemi di crash possono avere cause ben diverse l'uno dall'altro a seconda dell'hardware del dispositivo, dei software presenti e del messaggio di errore che appare alla chiusura dell'applicazione.
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