Forum Discussion

6 years ago

Solved

Reset Grado e perdita delle leggende

Buona sera oggi dopo l'aggiornamento di 1, 02 GB su Xbox sono tornato ad avere grado 1 e ad aver perso tutte le leggende sbloccate, praticamente come se giocarsi per la prima volta..😠😠😠 potete aiu...

EA_Dante

6 years ago

Non si tratta di soluzioni "mistiche" ma passaggi che hanno aiutato altri utenti a risolvere. È chiaro però che i problemi di crash possono avere cause ben diverse l'uno dall'altro a seconda dell'hardware del dispositivo, dei software presenti e del messaggio di errore che appare alla chiusura dell'applicazione.

Se il vostro processore è un AMD FX 6300, per favore date un'occhiata a questa discussione> https://answers.ea.com/t5/Problemi-tecnici/Blocco-schermata-seguito-da-errore-di-connessione-AMD-FX-6300/m-p/7635310#M821

Se il gioco vi si chiude con il messaggio d'errore DXGI_ERROR_DEVICE_HUNG, NVidia ha da poco rilasciato un nuovo driver con lo scopo di correggere quell'errore. Per favore leggete qui> https://answers.ea.com/t5/Problemi-tecnici/Apex-Legends-crash-quot-DXGI-ERROR-DEVICE-HUNG-quot/m-p/7630712#M810

Se il gioco vi crasha senza errori, non è facile identificarne la causa, quindi si può andare solo per esclusione. Provate i passaggi suggeriti in queste discussioni:
- https://answers.ea.com/t5/Problemi-tecnici/Crash-casuale-senza-errore/m-p/7611932#M784
- https://answers.ea.com/t5/Problemi-tecnici/Apex-Legends-Crash/m-p/7630106#M807

iIISamSamIIi

6 years ago

E' inutile che postate ste robe inutili. Vi costa tanto fare un aggiornamento del gioco oppure lo avete già abbandonato il gioco?

About Apex Legends Problemi tecnici & Bug

Hai problemi con Apex Legends? Unisciti a noi per trovare aiuto su connettività, problemi di prestazioni, arresti anomali e altro ancora.2,313 PostsLatest Activity: 3 hours ago

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Unisciti a noi per trovare aiuto su connettività, problemi di prestazioni, arresti anomali e altro ancora.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bi0zODQtS1ZhaFky?image-coordinates=0%2C0%2C858%2C858\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:apex-legends-it"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:tghpe58374"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-forums-it"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:apex-legends-it"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"Apex Legends Problemi tecnici & Bug","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"linear"},"topicsCount":2313,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-03-01T10:01:41.868Z"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"PRESET_ONLY"},"User:user:1117019":{"__typename":"User","id":"user:1117019","uid":1117019,"login":"EA_Dante","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-9.svg?time=1721239660000"},"rank":null,"email":"","messagesCount":1408,"biography":null,"topicsCount":143,"kudosReceivedCount":3452,"kudosGivenCount":1473,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-09-02T16:21:09.136+01:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":173},"ForumTopicMessage:message:5768647":{"__typename":"ForumTopicMessage","uid":5768647,"subject":"Apex Legends - Risoluzione problemi di crash o prestazioni (PC/XB1/PS4)","id":"message:5768647","revisionNum":1,"repliesCount":25,"author":{"__ref":"User:user:1117019"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-it"},"conversation":{"__ref":"Conversation:conversation:5768647"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5768647"},"body@stripHtml({\"truncateLength\":200})":" Ciao leggende! \n\n Anche se non doveste vedere risposte immediate da parte nostra in una discussione, non vuol dire che questa sia passata inosservata né che sia stata ignorata. Dietro le quinte c'è m...","body@stringLength":"19501","rawBody":"

Ciao leggende!

\n\n

Anche se non doveste vedere risposte immediate da parte nostra in una discussione, non vuol dire che questa sia passata inosservata né che sia stata ignorata. Dietro le quinte c'è molto lavoro di monitoraggio e tracciamento dei problemi segnalati, quindi state tranquilli, le vostre voci contano! Answers HQ (AHQ) è più di un forum di supporto, è una community globale di giocatori che si aiutano a vicenda.

\n\n

Eccovi quindi una serie di suggerimenti basati sulle vostre segnalazioni e sulle soluzioni proposte da altri giocatori della community di Apex Legends. Speriamo vi aiuti a risparmiare tempo nella risoluzione del problema che state riscontrando, così avrete più tempo per giocare, ma tenete a mente che abbiamo tutti dispositivi diversi, con hardware e software differenti che interagiscono tra di loro, per tanto capiamo che avere un'unica soluzione per tutti sarebbe l'ideale, ma non pare possibile in questo contesto. Per istruzioni volte alla risoluzione dei problemi ufficialmente approvate da EA, potete far riferimento in qualsiasi momento al nostro sito web di supporto Help.EA.com.

\n\n\n

Se giochi su PC, assicurati innanzitutto che la tua piattaforma abbia i requisiti minimi per eseguire il gioco (i processori AMD Phenom non sono supportati, ad esempio). Se hai dubbi puoi fare il test CanYouRunIt.

\n\n

Altre cose che abbiamo notato dai DxDiag postati su AHQ, è che spesso i giocatori non hanno:

Windows aggiornato alla versione più recente
I driver più recenti della tua scheda video installati.

Stai avendo problemi con il sistema Anti-Cheat?

Leggi i suggerimenti dal sito ufficiale di Easy Anti-Cheat, compresi quelli dedicati agli errori specifici.

\n\n\n

Ulteriori passaggi per PC:

\n\n

Spoiler

Ripristina la Shader Cache prima di avviare il gioco.
Imposta un limite massimo di FPS \n
- Apri il client di Origin e vai alla tua Libreria dei giochi, clicca con il tasto destro del mouse su Apex Legends e vai su Proprietà del gioco> Opzioni di avvio avanzate. Sotto \"Parametri linea di comando\" scrivi: +fps_max 75. Se non risolve nulla prova con una configurazione più bassa.
\n
Imposta la priorità dell'Anti-Cheat su \"bassa\" nel Task Manager (questa operazione potrebbe richiedere di essere ripetuta prima di ogni avvio del gioco).\n
- Avvia il gioco
- Apri il Task Manager (o Gestore dei processi) premendo CTRL + ALT + DELETE
- Apri la scheda \"Dettagli,\" trova il programma Easy Anti-Cheat e cliccaci su' col tasto destro del mouse
- Ora seleziona Imposta priorità> Bassa
\n
Abbassa le prestazioni grafiche in gioco andando su Menu di gioco (icona ingranaggio)> Impostazioni> Video
Abbassa il Budget texture streaming dalle impostazioni in gioco
Disabilita qualsiasi forma di overclocking, anche \"di fabbrica\".
Fai clic col tasto destro del mouse sull'icona di collegamento del gioco sul desktop e seleziona \"Eseguire lo strumento di risoluzione dei problemi di compatibilità\".
Apri Pannello di controllo> Opzioni di alimentazione> Modifica un piano di alimentazione> Modifica impostazioni avanzate di alimentazione. Ora espandi le opzioni di alimentazione del disco rigido cliccando sul + di fianco a Hard Disk. Cambia il tempo elencato in Disattiva il disco rigido dopo su \"Mai.\"
Disinstalla Origin nel modo più complesso e riscarica la versione più aggiornata dal nostro sito ufficiale (senza installarlo ancora). Dopodiché esegui Ccleaner e il suo strumento di pulizia del registro (registry), e installa nuovamente Origin (https://answers.ea.com/t5/Technical-Issues/Can-t-boot-the-game/m-p/7419609#M117)
Vedi se cambiando la Modalità visualizzazione su \"In finestra,\" dal menu Impostazioni> Video all'interno del gioco, riesci a risolvere (https://answers.ea.com/t5/Problemi-tecnici/Crash-casuale-senza-errore/m-p/7486488#M461)
Chiudi programmi e overlay in esecuzione in background, come ad esempio l'overlay di Discord, GeForce Experience, TeamSpeak, Origin in gioco, FPS counter, Asus GPU Tweak II, MSI afterburner, EVGA Precision, Shadowplay, Aura for ASUS, RivaTuner OSD, RivaTuner statistics, Radeon ReLive, Voicemeeter, FRAPS, OBS studio, Razer Synapse 3, Razer Cortex, and Razer Chroma Kit.
Esegui un avvio pulito (questo disabiliterà tutti i programmi che non sono necessari per il funzionamento del sistema. Solitamente questo serve a identificare se vi sono ulteriori programmi in background che creano conflitti con Origin o il gioco stesso) e lancia subito il gioco.
Disattiva qualsiasi forma di Vsync
Clicca con il tasto destro del mouse sull'icona di Origin nel desktop ed eseguilo come amministratore
Clicca con il tasto destro del mouse su Apex Legends (nella Libreria dei Giochi di Origin) e seleziona \"Ripara\"
Disattiva G-Sync (NVIDIA) o Freesync (AMD)
Configura l'occlusione ambientale dal pannello di controllo NVIDIA (Impostazioni 3D)
Vedi se riscontri miglioramenti disinstallando GeForce Experience (NVIDIA)
Aggiungi Apex Legends e Origin alla lista di eccezioni dei tuoi antivirus/firewall. (Per Windows Defender Firewall devi seguire il percorso Pannello di controllo> Sistema e Sicurezza> Windows Defender Firewall> Applicazioni autorizzate)
Prova aumentando le impostazioni di alimentazione di Windows e della tua scheda grafica. Apri il \"Pannello di controllo NVIDIA\", seleziona \"Gestisci impostazioni 3D\" che trovi sulla colonna a sinistra, clicca su \"Modalità gestione alimentazione\" e seleziona \"Preferisci massima performance\".
Riduci l'uso della VRAM (Video Ram) da 8 GB a 6GB (opzioni texture streaming)
Reinstalla il gioco nel disco fisso interno (C:\\) e scollega gli eventuali dischi esterni che non sono in uso
Rimuovi qualsiasi software volto al download in peer-to-peer
Disabilita le ottimizzazioni schermo interno. Per fare questo:
\n
- Vai su C:\\Program Files (x86)\\Origin Games\\Apex (o altro percorso dove tu abbia installato il gioco non per default)
- Cerca il file eseguibile \"r5apex.exe\" e cliccaci su' col tasto destro del mouse
- Seleziona Proprietà, poi la scheda Compatibilità in alto.
- Cerca la funzione \"Disabilita ottimizzazioni schermo intero\" e spunta la casella Vero.
\n

\n\nRipristina la Shader Cache prima di avviare il gioco.\nImposta un limite massimo di FPS \n\nApri il client di Origin e vai alla tua Libreria dei giochi, clicca con il tasto destro del mouse su Apex Legends e vai su Proprietà del gioco> Opzioni di avvio avanzate. Sotto \"Parametri linea di comando\" scrivi: +fps_max 75. Se non risolve nulla prova con una configurazione più bassa. \n\n\nImposta la priorità dell'Anti-Cheat su \"bassa\" nel Task Manager (questa operazione potrebbe richiedere di essere ripetuta prima di ogni avvio del gioco).\n\nAvvia il gioco\nApri il Task Manager (o Gestore dei processi) premendo CTRL + ALT + DELETE\nApri la scheda \"Dettagli,\" trova il programma Easy Anti-Cheat e cliccaci su' col tasto destro del mouse\nOra seleziona Imposta priorità> Bassa\n\n\nAbbassa le prestazioni grafiche in gioco andando su Menu di gioco (icona ingranaggio)> Impostazioni> Video\nAbbassa il Budget texture streaming dalle impostazioni in gioco\nDisabilita qualsiasi forma di overclocking, anche \"di fabbrica\".\nFai clic col tasto destro del mouse sull'icona di collegamento del gioco sul desktop e seleziona \"Eseguire lo strumento di risoluzione dei problemi di compatibilità\".\nApri Pannello di controllo> Opzioni di alimentazione> Modifica un piano di alimentazione> Modifica impostazioni avanzate di alimentazione. Ora espandi le opzioni di alimentazione del disco rigido cliccando sul + di fianco a Hard Disk. Cambia il tempo elencato in Disattiva il disco rigido dopo su \"Mai.\"\nDisinstalla Origin nel modo più complesso e riscarica la versione più aggiornata dal nostro sito ufficiale (senza installarlo ancora). Dopodiché esegui Ccleaner e il suo strumento di pulizia del registro (registry), e installa nuovamente Origin (https://answers.ea.com/t5/Technical-Issues/Can-t-boot-the-game/m-p/7419609#M117)\nVedi se cambiando la Modalità visualizzazione su \"In finestra,\" dal menu Impostazioni> Video all'interno del gioco, riesci a risolvere (https://answers.ea.com/t5/Problemi-tecnici/Crash-casuale-senza-errore/m-p/7486488#M461)\nChiudi programmi e overlay in esecuzione in background, come ad esempio l'overlay di Discord, GeForce Experience, TeamSpeak, Origin in gioco, FPS counter, Asus GPU Tweak II, MSI afterburner, EVGA Precision, Shadowplay, Aura for ASUS, RivaTuner OSD, RivaTuner statistics, Radeon ReLive, Voicemeeter, FRAPS, OBS studio, Razer Synapse 3, Razer Cortex, and Razer Chroma Kit.\nEsegui un avvio pulito (questo disabiliterà tutti i programmi che non sono necessari per il funzionamento del sistema. Solitamente questo serve a identificare se vi sono ulteriori programmi in background che creano conflitti con Origin o il gioco stesso) e lancia subito il gioco.\nDisattiva qualsiasi forma di Vsync\nClicca con il tasto destro del mouse sull'icona di Origin nel desktop ed eseguilo come amministratore\nClicca con il tasto destro del mouse su Apex Legends (nella Libreria dei Giochi di Origin) e seleziona \"Ripara\"\nDisattiva G-Sync (NVIDIA) o Freesync (AMD)\nConfigura l'occlusione ambientale dal pannello di controllo NVIDIA (Impostazioni 3D)\nVedi se riscontri miglioramenti disinstallando GeForce Experience (NVIDIA)\nAggiungi Apex Legends e Origin alla lista di eccezioni dei tuoi antivirus/firewall. (Per Windows Defender Firewall devi seguire il percorso Pannello di controllo> Sistema e Sicurezza> Windows Defender Firewall> Applicazioni autorizzate)\nProva aumentando le impostazioni di alimentazione di Windows e della tua scheda grafica. Apri il \"Pannello di controllo NVIDIA\", seleziona \"Gestisci impostazioni 3D\" che trovi sulla colonna a sinistra, clicca su \"Modalità gestione alimentazione\" e seleziona \"Preferisci massima performance\".\nRiduci l'uso della VRAM (Video Ram) da 8 GB a 6GB (opzioni texture streaming)\nReinstalla il gioco nel disco fisso interno (C:\\) e scollega gli eventuali dischi esterni che non sono in uso\nRimuovi qualsiasi software volto al download in peer-to-peer \nDisabilita le ottimizzazioni schermo interno. Per fare questo:\n\nVai su C:\\Program Files (x86)\\Origin Games\\Apex (o altro percorso dove tu abbia installato il gioco non per default)\nCerca il file eseguibile \"r5apex.exe\" e cliccaci su' col tasto destro del mouse\nSeleziona Proprietà, poi la scheda Compatibilità in alto.\nCerca la funzione \"Disabilita ottimizzazioni schermo intero\" e spunta la casella Vero.\n\n\n\n

\n\n

Xbox One

\n\n

Spoiler

Riavvia correttamente la console: https://support.xbox.com/it-IT/xbox-one/console/power-cycle-console
Pulisci l'indirizzo MAC:\n
- \n
  Vai su Impostazioni> Impostazioni di Rete > Impostazioni Avanzate
  \n
- \n
  Seleziona Indirizzo MAC Alternativo > Pulire
  \n
- \n
  Ora riavvia la console e verifica se il problema è risolto
  \n
\n
Rimuovi i dati salvati localmente, andando su Miei giochi e applicazioni, evidenzia Apex Legends, premi Start e vai su Gestisci gioco> Elimina Dati Salvati
Scollega tutti i dispositivi eventualmente collegati via porte USB
Reinstalla il gioco (se lo hai installato previamente su un disco esterno, reinstallalo su quello interno)

\n\nRiavvia correttamente la console: https://support.xbox.com/it-IT/xbox-one/console/power-cycle-console\nPulisci l'indirizzo MAC:\n\n\nVai su Impostazioni> Impostazioni di Rete > Impostazioni Avanzate\n\n\nSeleziona Indirizzo MAC Alternativo > Pulire\n\n\nOra riavvia la console e verifica se il problema è risolto\n\n\n\nRimuovi i dati salvati localmente, andando su Miei giochi e applicazioni, evidenzia Apex Legends, premi Start e vai su Gestisci gioco> Elimina Dati Salvati\nScollega tutti i dispositivi eventualmente collegati via porte USB\nReinstalla il gioco (se lo hai installato previamente su un disco esterno, reinstallalo su quello interno)\n\n

\n\n

PlayStation 4

\n\n

Spoiler

Assicurati che il tuo software di sistema sia aggiornato alla versione più recente: https://www.playstation.com/it-it/get-help/ps4-system-software/
Tieni premuto il tasto di alimentazione che si trova nella parte frontale della PS4 per 7 secondi (finché non senti due bip). Attendi 1/2 minuti prima di ricollegare e riaccendere la console.
Ripristina le licenze del gioco: https://manuals.playstation.net/document/it/ps4/settings/license.html
Reinstalla il gioco. Se usi un hard disk esterno, prova a reinstallare il gioco su quello interno e vedi se riscontri miglioramenti

\n\nAssicurati che il tuo software di sistema sia aggiornato alla versione più recente: https://www.playstation.com/it-it/get-help/ps4-system-software/\nTieni premuto il tasto di alimentazione che si trova nella parte frontale della PS4 per 7 secondi (finché non senti due bip). Attendi 1/2 minuti prima di ricollegare e riaccendere la console.\nRipristina le licenze del gioco: https://manuals.playstation.net/document/it/ps4/settings/license.html\nReinstalla il gioco. Se usi un hard disk esterno, prova a reinstallare il gioco su quello interno e vedi se riscontri miglioramenti\n\n

\n\n\n\n\n

*Se sei riuscito a risolvere un problema di questo tipo con le soluzioni qui proposte o altri metodi per favore condividilo con il resto della community commentando sotto o nella discussione appropriata.*

Grazie

-Dante

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Ciao leggende!

\n\n

\n\n\n

\n\n

Altre cose che abbiamo notato dai DxDiag postati su AHQ, è che spesso i giocatori non hanno:

Windows aggiornato alla versione più recente
I driver più recenti della tua scheda video installati.

Stai avendo problemi con il sistema Anti-Cheat?

Leggi i suggerimenti dal sito ufficiale di Easy Anti-Cheat, compresi quelli dedicati agli errori specifici.

\n\n\n

Ulteriori passaggi per PC:

\n\n

Spoiler

Ripristina la Shader Cache prima di avviare il gioco.
Imposta un limite massimo di FPS \n
- Apri il client di Origin e vai alla tua Libreria dei giochi, clicca con il tasto destro del mouse su Apex Legends e vai su Proprietà del gioco> Opzioni di avvio avanzate. Sotto \"Parametri linea di comando\" scrivi: +fps_max 75. Se non risolve nulla prova con una configurazione più bassa.
\n
Imposta la priorità dell'Anti-Cheat su \"bassa\" nel Task Manager (questa operazione potrebbe richiedere di essere ripetuta prima di ogni avvio del gioco).\n
- Avvia il gioco
- Apri il Task Manager (o Gestore dei processi) premendo CTRL + ALT + DELETE
- Apri la scheda \"Dettagli,\" trova il programma Easy Anti-Cheat e cliccaci su' col tasto destro del mouse
- Ora seleziona Imposta priorità> Bassa
\n
Abbassa le prestazioni grafiche in gioco andando su Menu di gioco (icona ingranaggio)> Impostazioni> Video
Abbassa il Budget texture streaming dalle impostazioni in gioco
Disabilita qualsiasi forma di overclocking, anche \"di fabbrica\".
Fai clic col tasto destro del mouse sull'icona di collegamento del gioco sul desktop e seleziona \"Eseguire lo strumento di risoluzione dei problemi di compatibilità\".
Apri Pannello di controllo> Opzioni di alimentazione> Modifica un piano di alimentazione> Modifica impostazioni avanzate di alimentazione. Ora espandi le opzioni di alimentazione del disco rigido cliccando sul + di fianco a Hard Disk. Cambia il tempo elencato in Disattiva il disco rigido dopo su \"Mai.\"
Disinstalla Origin nel modo più complesso e riscarica la versione più aggiornata dal nostro sito ufficiale (senza installarlo ancora). Dopodiché esegui Ccleaner e il suo strumento di pulizia del registro (registry), e installa nuovamente Origin (https://answers.ea.com/t5/Technical-Issues/Can-t-boot-the-game/m-p/7419609#M117)
Vedi se cambiando la Modalità visualizzazione su \"In finestra,\" dal menu Impostazioni> Video all'interno del gioco, riesci a risolvere (https://answers.ea.com/t5/Problemi-tecnici/Crash-casuale-senza-errore/m-p/7486488#M461)
Chiudi programmi e overlay in esecuzione in background, come ad esempio l'overlay di Discord, GeForce Experience, TeamSpeak, Origin in gioco, FPS counter, Asus GPU Tweak II, MSI afterburner, EVGA Precision, Shadowplay, Aura for ASUS, RivaTuner OSD, RivaTuner statistics, Radeon ReLive, Voicemeeter, FRAPS, OBS studio, Razer Synapse 3, Razer Cortex, and Razer Chroma Kit.
Esegui un avvio pulito (questo disabiliterà tutti i programmi che non sono necessari per il funzionamento del sistema. Solitamente questo serve a identificare se vi sono ulteriori programmi in background che creano conflitti con Origin o il gioco stesso) e lancia subito il gioco.
Disattiva qualsiasi forma di Vsync
Clicca con il tasto destro del mouse sull'icona di Origin nel desktop ed eseguilo come amministratore
Clicca con il tasto destro del mouse su Apex Legends (nella Libreria dei Giochi di Origin) e seleziona \"Ripara\"
Disattiva G-Sync (NVIDIA) o Freesync (AMD)
Configura l'occlusione ambientale dal pannello di controllo NVIDIA (Impostazioni 3D)
Vedi se riscontri miglioramenti disinstallando GeForce Experience (NVIDIA)
Aggiungi Apex Legends e Origin alla lista di eccezioni dei tuoi antivirus/firewall. (Per Windows Defender Firewall devi seguire il percorso Pannello di controllo> Sistema e Sicurezza> Windows Defender Firewall> Applicazioni autorizzate)
Prova aumentando le impostazioni di alimentazione di Windows e della tua scheda grafica. Apri il \"Pannello di controllo NVIDIA\", seleziona \"Gestisci impostazioni 3D\" che trovi sulla colonna a sinistra, clicca su \"Modalità gestione alimentazione\" e seleziona \"Preferisci massima performance\".
Riduci l'uso della VRAM (Video Ram) da 8 GB a 6GB (opzioni texture streaming)
Reinstalla il gioco nel disco fisso interno (C:\\) e scollega gli eventuali dischi esterni che non sono in uso
Rimuovi qualsiasi software volto al download in peer-to-peer
Disabilita le ottimizzazioni schermo interno. Per fare questo:
\n
- Vai su C:\\Program Files (x86)\\Origin Games\\Apex (o altro percorso dove tu abbia installato il gioco non per default)
- Cerca il file eseguibile \"r5apex.exe\" e cliccaci su' col tasto destro del mouse
- Seleziona Proprietà, poi la scheda Compatibilità in alto.
- Cerca la funzione \"Disabilita ottimizzazioni schermo intero\" e spunta la casella Vero.
\n

\n\n

Xbox One

\n\n

Spoiler

Riavvia correttamente la console: https://support.xbox.com/it-IT/xbox-one/console/power-cycle-console
Pulisci l'indirizzo MAC:\n
- \n
  Vai su Impostazioni> Impostazioni di Rete > Impostazioni Avanzate
  \n
- \n
  Seleziona Indirizzo MAC Alternativo > Pulire
  \n
- \n
  Ora riavvia la console e verifica se il problema è risolto
  \n
\n
Rimuovi i dati salvati localmente, andando su Miei giochi e applicazioni, evidenzia Apex Legends, premi Start e vai su Gestisci gioco> Elimina Dati Salvati
Scollega tutti i dispositivi eventualmente collegati via porte USB
Reinstalla il gioco (se lo hai installato previamente su un disco esterno, reinstallalo su quello interno)

\n\n

PlayStation 4

\n\n

Spoiler

Assicurati che il tuo software di sistema sia aggiornato alla versione più recente: https://www.playstation.com/it-it/get-help/ps4-system-software/
Tieni premuto il tasto di alimentazione che si trova nella parte frontale della PS4 per 7 secondi (finché non senti due bip). Attendi 1/2 minuti prima di ricollegare e riaccendere la console.
Ripristina le licenze del gioco: https://manuals.playstation.net/document/it/ps4/settings/license.html
Reinstalla il gioco. Se usi un hard disk esterno, prova a reinstallare il gioco su quello interno e vedi se riscontri miglioramenti

\n\n\n\n\n

-Dante

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E' inutile che postate ste robe inutili. Vi costa tanto fare un aggiornamento del gioco oppure lo avete già abbandonato il gioco?

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E' inutile che postate ste robe inutili. Vi costa tanto fare un aggiornamento del gioco oppure lo avete già abbandonato il gioco?

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AMD FX6300 Black Edition - Msi Amd Radeon RX480

Il mio sistema rispetta in pieno i requisiti minimi di sistema, ho provato tutte le soluzioni scritte qui, ma niente da fare si inchioda in punti a caso, si chiude da solo senza nessun messaggio d'errore, su 5 partite che provo ad avviare, riesco a portarne a termine una sola. Imbarazzante, davvero imbarazzante, ci sono giochi MOLTO più pesanti che non mi danno alcun problema, e l'unico battle royale a cui gioco e che mi piaceva, si blocca a caso, la cosa peggiore è che non si può nemmeno rejoinare la partita appena bloccata. Qui non siamo noi utenti a dover riavviare il pc con avvio pulito, aggiornare driver, e perdere giornate intere per giocare una partita. Ci sono altri multi piattaforma che funzionano bene, questo no. Risolvete la cosa VOI SVILUPPATORI. Non siamo noi utenti a doverci dannare per poter giocare, anche perché con tutti i giochi che ci sono sul mercato, se non viene risolto questo problema, la soluzione è semplice, DISINSTALLA

","body@stringLength":"1019","rawBody":"

AMD FX6300 Black Edition - Msi Amd Radeon RX480

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Non si tratta di soluzioni \"mistiche\" ma passaggi che hanno aiutato altri utenti a risolvere. È chiaro però che i problemi di crash possono avere cause ben diverse l'uno dall'altro a seconda dell'hardware del dispositivo, dei software presenti e del messaggio di errore che appare alla chiusura dell'applicazione.

\n\n

Se il vostro processore è un AMD FX 6300, per favore date un'occhiata a questa discussione> https://answers.ea.com/t5/Problemi-tecnici/Blocco-schermata-seguito-da-errore-di-connessione-AMD-FX-6300/m-p/7635310#M821

Se il gioco vi si chiude con il messaggio d'errore DXGI_ERROR_DEVICE_HUNG, NVidia ha da poco rilasciato un nuovo driver con lo scopo di correggere quell'errore. Per favore leggete qui> https://answers.ea.com/t5/Problemi-tecnici/Apex-Legends-crash-quot-DXGI-ERROR-DEVICE-HUNG-quot/m-p/7630712#M810

Se il gioco vi crasha senza errori, non è facile identificarne la causa, quindi si può andare solo per esclusione. Provate i passaggi suggeriti in queste discussioni:\n
- https://answers.ea.com/t5/Problemi-tecnici/Crash-casuale-senza-errore/m-p/7611932#M784
- https://answers.ea.com/t5/Problemi-tecnici/Apex-Legends-Crash/m-p/7630106#M807
\n

","body@stringLength":"1981","rawBody":"

\n\n

Se il vostro processore è un AMD FX 6300, per favore date un'occhiata a questa discussione> https://answers.ea.com/t5/Problemi-tecnici/Blocco-schermata-seguito-da-errore-di-connessione-AMD-FX-6300/m-p/7635310#M821

Se il gioco vi si chiude con il messaggio d'errore DXGI_ERROR_DEVICE_HUNG, NVidia ha da poco rilasciato un nuovo driver con lo scopo di correggere quell'errore. Per favore leggete qui> https://answers.ea.com/t5/Problemi-tecnici/Apex-Legends-crash-quot-DXGI-ERROR-DEVICE-HUNG-quot/m-p/7630712#M810

Se il gioco vi crasha senza errori, non è facile identificarne la causa, quindi si può andare solo per esclusione. Provate i passaggi suggeriti in queste discussioni:\n
- https://answers.ea.com/t5/Problemi-tecnici/Crash-casuale-senza-errore/m-p/7611932#M784
- https://answers.ea.com/t5/Problemi-tecnici/Apex-Legends-Crash/m-p/7630106#M807
\n

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