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Hello,

I have two different Apex Legends/EA accounts linked to the same email address.

The problem is that I am not receiving verification codes by email for one of the accounts. The verification codes for the other account are received normally, but for this particular account, no verification email arrives.

Could you please help me resolve this issue?

I would like to know:

• Why am I not receiving verification codes for this account?
• Is it possible to change the email address associated with this account?
• Are there any other ways to verify my identity and regain access to the account?
• Can EA Support manually help me restore access to the account?

I can provide any information necessary to confirm that I am the owner of the account.

Thank you for your help.