Just curious if anyone got denied a refund and opted to do a Charge Back. Heard they'll lock your Steam Account and perm ban whatever card you used to purchase the game. For me it wouldn't be too much loss, as non of the games in my account would be missed... but would kind of be a pain in the butt to open another Steam account. Don't have another phone number, so would have to change my current cell # and then also cancel my debit card and have a new one issued with a new #.This experience has taught me one valuable lesson... don't pre-order and don't even buy a AAA title these days till it's been out a few months first. I literally passed on getting CoD Vanguard cause all I wanted to play was Zombies and it sounded like that mode was going to be an epic fail with almost no content... which it ended up being exactly that. But opted for 2042 cause at least from what I was seeing in Youtube videos... the game look pretty good and solid. Now I see it's quite the opposite and Steam won't refund.

@-NME-M0710NM4N I don't know about Steam as I don't use their service, but you can receive an account ban from EA for a chargeback. It's not something that I'd recommend doing myself due to that.

@ElliotLH I would assume you shouldn't get an account ban from EA though if it's through Steam that the charge back is being done? That's why you get ban from Steam... but should't get slapped by both them and EA right?

@-NME-M0710NM4N wrote:Just curious if anyone got denied a refund and opted to do a Charge Back. Heard they'll lock your Steam Account and perm ban whatever card you used to purchase the game.Who says something like that? On Steam, you can return any game as long as you haven't played it for more than 2 hours. And the purchase must be no more than 14 days ago.With pre-orders, and early access, the time only counts from release. At least in the EU, that is the law here.Only if someone pays by credit card and simply charges it back, then everything is blocked. But that's what everyone does...

@Donidon Yea I was passed both... 3 days passed the 14 days and stopped playing at 156 hrs. Though at least half or probably more were under the Early Access. I was really hoping patches would fix some issues and it hasn't happened. Just wanna play Portal but kind of pointless when they've killed progression since a week before retail release and multiple gameplay ruining bugs still going on in that mode. Not worth anywhere near $95 game... $40... maybe.

I would advice against charge backs in general unless one is prepared to cut all ties with a retailer.

Anyone else do a Charge Back on Steam?

13 Replies

CountSero
Seasoned Ace
4 years ago
@-NME-M0710NM4N you have played for 156hours to come to the conclusion that you want to have a charge back?

Also, you really expect that they patch things out in about 4 weeks? have you ever written some lines of codes by yourself?

Btw BF2042 this a cross platform title, patches need to be done for PC (Origin, Steam and Epic), xBox S/X and PS5 at the same time 😉 and after that they need the approval of Microsoft and Sony before they can release it

And DICE is on the way patching bugs out and other things in, patch 3 was a step in to the right direction

Yes, BF2042 has issue and nobody will deny that but still I'm confused that there was enough enjoyment on your side that you have played 156 hours

I have a simple’s calculation if I divide the price for which I bought the game by the hours I played and if this is less than a 1€ per hours, the game is good.

So, it has managed to fascinate me for a long enough, all over this time is a bonus for me.

I have played some AAA games that don’t give me such fascination and playtime (so i payed much more than 1€ the hour!)

man, there seems something wrong in this world

I still enjoy BF2042 and put some mor hours on the clock.

See you on the Battlefield
xM0T10NMANx
Rising Ace
4 years ago
@CountSero I kind of have to laugh when people on 1 hand say that "you played too many hours" but then on their 2nd hand they say "but it takes a long time to fix broken things in games".

I've been around long enough to know that it doesn't take a snap of a finger to fix things in a game. But then I also know that it's a massive joke and highway robbery for companies like Steam to put you on a 2 hr limit. Should be more like 2 months with AAA titles.
CountSero
Seasoned Ace
4 years ago
mmh, you’re the one that have issues with the game and is unsatisfied but managed to play 156h
Also, you mention that they not have fixed these issues so it seems that things are not going fast enough for you.
But hey they have put out three patches in a timespan from about 4 weeks now and there are still more to come
Also, normally you read the Terms in Service before you buy a product on the related platform so that you know the condition for a refund
If you make a charge back this is seen as fraudulent behaviour
S0, GL & HF
See you on the battlefield

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Anyone else do a Charge Back on Steam?

13 Replies

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