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foln97's avatar
foln97
11 months ago
Solved

Ban forever for no reason and a month of ignoring the application.

Hello! I left an appeal on unreasonable blocking in the game bf 2042 on January 17. The status of my ticket has not changed - “in process”.  In 4 days it will be exactly one month, as I am waiting f...
GVanSleezBiscuit's avatar
GVanSleezBiscuit
Seasoned Newcomer
10 months ago

The same happened to me, when they do get back to you they are just going to send you a generic response and a link to the TOS. Done with EA. I asked what was detected on my pc, no answer just "cheating" and closed case twice now. I will never trust a game from them again.

  • foln97's avatar
    foln97
    10 months ago

    These scammers from EA did the same to me :) I am a scammer (played with bots, pumped up weapons). But which specific bot complained about my "fraudulent" game - I don't understand :) Therefore, EA stole money from me for the purchased copy of the game. I have proof of purchase. And EA banned me without any explanation - pure fraud, they don't even hide it

    • ElliotLH's avatar
      ElliotLH
      Hero+
      10 months ago

      Hi foln97

      As I mentioned earlier, all you can do is to appeal again (https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/#appealing-bans-suspensions), but if the ToS team have evidence to support the ban then it will stay in place. 

      However, it is worth keeping in mind perhaps that there are more reasons for a ban being issued than for someone cheating (unlocking attachments for guns against bots isnt considered to be cheating, for example). 

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