Banned for gaming

Here is the response after going back in forth with EA on the BBB consumer forums. I suggest you submit something there as well it might alert them or something.

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This message is regarding Complaint ID # 23220718- Electronic Arts, Inc.

Thank you for following up with BBB regarding your position in the above-mentioned dispute.

We understand you are NOT satisfied with the business’s response, and have noted your dissatisfaction in our files.  While we regret we were unable to reach your desired resolution, the business has provided BBB with its position.  This matter is now closed in BBB files, and will appear in the company’s BBB Business Profile as: “Answered-The business responded to the complaint, but the consumer remains dissatisfied.” If you would like to escalate your concern to a regulatory agency, please consider contacting the Federal Trade Commissioner at (877) 382-4357 or The Department of Consumer Affairs at (800) 952-5210. It could be helpful to know that these agencies don't typically handle individual complaints. 

Please note: the text of your response may be publicly posted on BBB’s website.  BBB reserves the right to not post in accordance with BBB policy, and we may edit your response to protect privacy rights and to remove inappropriate language.

We appreciate the opportunity to be of service, and sincerely hope you will contact us for pre-purchase information.

Regards,"