Then they should refund games that you bought individually. I totally understand policy of middle finger but closing accounts cause of "feelings" kind of is wrong, i understand if account is hacked or something. I'm not even sure if they're allowed to do so cause of that reason, especially with content that you own.
They probably would have refunded after a time and so.e back and forth emails. But a payment recall dispute is a hard line to take. At least from a business owners standpoint. I dont condone that practice, but it is basically a world wide standard, that if the client pulls the pin out of that grenade that they are written off. Still, I wonder how long the wait was before that pin was pulled, can't have been long.
I spent over two hours with two different support staff on live chat to be flat out refused a refund. I feel that was a sufficient attempt only part and ample opportunity for them to do the right thing.
