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tomcassidy17's avatar
tomcassidy17
4 years ago

Battlefield 2042 Xbox One to Xbox Series X version upgrade.

Hi all, I thought when buying Battlefield 2042 for the Xbox One, they we're going to offer a free upgrade to the Xbox Series X version? Can somebody please let me know if this is the case and how I...
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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago
Hey @tomcassidy17,

It depends which version you have bought.

There is a standalone Standard Edition for the Old Gen consoles and there is a Standard/Gold/Ultimate Edition for the Old Gen/Current-Gen consoles, which includes both versions of the game.

Do you know which version you have bought?
th3grav3's avatar
th3grav3
4 years ago

This also has my brain racked. I bought the standard version because my friend was on the Xbox One. I had the series x at the time. After digging through options and game management I re-downloaded the pre order pack and was able to access the series X version and played with my teammate. Few weeks after the "rights" to it were taken away. I stopped playing to see if it would fix itself over time and the series X version is completely gone. I downloaded the One version to play again today and it has all my data from when I played on the series X but I don't have access to the series X version.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hey @th3grav3,

    That is indeed very odd. If you've purchased the Standard edition of the game that comes with both Xbox One and Xbox Series versions, you should still have these as long as you're signed in with the correct Xbox account. I think that, if these 'rights' were taken away in the meantime, something possibly went wrong with your order on Microsoft's side. We unfortunately don't have any insights into console entitlements/rights, so it would be better to get in touch with Xbox support so they can check for you.
    • th3grav3's avatar
      th3grav3
      4 years ago

      Thank you for responding. I'll see if I can get that sorted out then.

      • EA_Leeuw's avatar
        EA_Leeuw
        Icon for Community Manager rankCommunity Manager
        4 years ago
        @th3grav3, awesome, happy to help.

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