Forum Discussion

Seasoned Newcomer

3 years ago

Battlefield 2042 Xbox One to Xbox Series X version upgrade.

Hi all, I thought when buying Battlefield 2042 for the Xbox One, they we're going to offer a free upgrade to the Xbox Series X version? Can somebody please let me know if this is the case and how I...

discussion

EA_Leeuw

Community Manager

3 years ago

Hey @th3grav3,

That is indeed very odd. If you've purchased the Standard edition of the game that comes with both Xbox One and Xbox Series versions, you should still have these as long as you're signed in with the correct Xbox account. I think that, if these 'rights' were taken away in the meantime, something possibly went wrong with your order on Microsoft's side. We unfortunately don't have any insights into console entitlements/rights, so it would be better to get in touch with Xbox support so they can check for you.

th3grav3

3 years ago

Thank you for responding. I'll see if I can get that sorted out then.

EA_Leeuw
Community Manager
3 years ago
@th3grav3, awesome, happy to help.
- 4094795427
  3 years ago
  @EA_Leeuw So if you got only the last gen Xbox version, you would have to buy the next gen version?
  - OskooI_007
    Legend
    3 years ago
    @4094795427 Depends on if you bought the standard edition or cross-gen edition.
    Xbox One Standard Edition cannot be upgraded to Series S/X Edition, but the Cross-Gen, Gold, and Ultimate Editions for Xbox One can download the Series S/X Edition.
    The disc version also can't download cross-gen versions. If a disc version of 2042 is purchased on Series X/S, you won't be able to download the Xbox One version of 2042 and play it in backwards compatibility mode. But if you buy the digital version you can.