@madfragaNo one on this site can help with a refund your best bet is try this...
For help with this please contact EA/Origin support for assistance
Contact a games adviser at any time using this following link EA Help - Contact Us
Detailed guide on how to contact an EA advisor using the new EA Help page click the spoiler.
Some players may have issues when using Internet Explorer. If this is the case, please an alternate browser such as Firefox or Chrome, or install the Chrome Frame addon.**
Click the following link and log in: https://help.ea.com/en/
Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.
On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.
If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.
Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.
You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region. Please see this link http://help.ea.com/en/article/contact-ea-help/
Tried 3 live chats, but it is past the "24 hour period of testing a game to see if you can live with it" phase; was hoping to find someone with real pull. Will try your games adviser link
Community ManagerPlease note the restrictions associated with returns/cancellations at the link below, thanks.
https://help.ea.com/en/help/account/returns-and-cancellations/
Did you get your refund? I'd say Bf2042 qualifies for a 72 hour refund because bugs are out of your control per their agreement with consumers.
Yes after many different live chat supports, I finally got a refund. Be as nice as you can, even though it will be very frustrating. Try at different times of day and explain the game is unplayable and so buggy that it cannot be played. This took hours of live chatting to eventually get a refund. Not the best use of time but it's the principle. The great game guarantee should be a lot longer than 24 hours
