Crossplay In-game toggle request for Xbox series X

Product: Battlefield 2042
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? General / Options - Other section
Please select your region Europe
On which server did this happen? Live environment
When did this happen? (dd.mm.yy hh:mm) 11.11.21 16:29 CET
Summarize your bug Go into your Soldier's "General / Options - Other" section, where you can select to opt in or out of CrossPlay by choosing OFF or ON. Here it appears as being ON by default. But when going to the toggle switch, the option is actually disabled to be toggled as you want. So it is not possible to choose to select OFF for CrossPlay. It is forced ON permanently.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Follow the steps as described above, on how to get to that plave in the menu where you change your preference for CrossPlay ON/OFF: Go into your Soldier's "General / Options - Other" section, where you can select to opt in or out of CrossPlay by choosing OFF or ON. Here it appears as being ON by default. But when going to the toggle switch, the option is actually disabled to be toggled as you want. So it is not possible to choose to select OFF for CrossPlay. It is forced ON permanently.
What happens when the bug occurs? You do not have the option to put CrossPlay to OFF as we wanted it to be. We are forced to be in CrossPlay by default, no matter if we want to or not.
What should be happening instead? We should have the toogle switch working instead, so we can set our preference to CrossPlay = OFF.

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Screenshot of the disabled CrossPlay toggle switch in your Soldier's "General / Options - Other" section:

And yes, we are aware of the pre-requisite conditions for this toggle function to be available.  But despite adhering to all the conditions, then the option to set CrossPlay to OFF is still not possible...

Thank you to get this bug fixed ASAP.  🙏