"When we look back at the data, and when we really started moving forward with introducing the class systems, one of the big things we really started to understand was that a lot of our issues came from the fact that players didn't understand how the Specialists were supposed to work. And if you don't understand how something is supposed to work, of course you believe that the old way was better. Feedback from players was really good around this. So we had to find a way to give them what they wanted, but still allow us the freedom and flexibility that we originally wanted too."
From the article. Yeah...EA already talking about another "reimagining" of BF was worrisome enough, but DICE thinking that we didn't like specialists because...we didn't understand them?
Zero confidence DICE has actually learned anything from this games disastrous launch, and fully confident that the next BF will be just as much of a disaster as 2042 was. This is big Ubisoft, "People just don't understand why our NFT's are so exciting!" vibes.
We understood specialists, DICE. We just didn't like specialists. At all. He then goes on to say -
The return of classes has also been positive for DICE. McArthur says the system's return has given the team a "clarity of purpose" and has helped solidify the vision, driving development of new modes, maps, and themed-events forward. "Other features in the game are richer when you have a proper class system back in the game," he says, adding, "we're really leveraging players playing together, and accentuating that as we go forward."
So we didn't understand specialists...but the team didn't have clarity of purpose and a solidified vision until players complained enough that they brought the class system back in a more formal way?
DICE can't even get through a single interview without contradicting themselves, apparently.