4 years ago
EA community managers problem?
Recently this was tweeted by community manager: If they don't consider 400k member strong r/battlefield community as part of their feedback loop and they delete/ban all constructive criticism th...
i will get flamed for this but the world would be a better place if EVERYONE pretended twitter and reddit don't exist. both are (and there are a lot of other "platforms" like this too) dumpster fires of group think and toxicity. if you don't have the right opinion about everything you post about the mob attacks you. if i were a dev i wouldn't even look at reddit or twitter (not because of this game just because of how those sites are run and moderated and how the users behave in general)
@Twordy wrote:
@PsubondOnly if the USA could have had the same customer protection laws as in Australia, we wouldn`t be sitting here debating on the future of the franchise. The world would be a better place then. This is what happens when a big tech governs the country.
Agreed. Big tech is COMPLETELY out of control in the US and there are many reasons for that (too numerous to list but the top two reasons are money and politics) but this isnt the right setting to get into a big discussion about the nuts and bolts of what that means.
@AntEater1997 wrote:
@PsubondAgreed, but if the CM aren't looking on the forums for feedback and they refuse to go on reddit/twitter because of the "toxicity," then how do they get feedback from the players? Are they even looking at any feedback at all?
If only they had a forum owned by EA that they could use for such purposes....
@AntEater1997 wrote:
@PsubondAgreed, but if the CM aren't looking on the forums for feedback and they refuse to go on reddit/twitter because of the "toxicity," then how do they get feedback from the players? Are they even looking at any feedback at all?
He has posted elsewhere that his team look at all of the Battlefield 2042 forums every day and they see the feedback and that includes this forum.
What they refuse to do is engage due to the sheer toxicity that is displayed especially on the reddit forums.
Actions have consequences.