EA/DICE respond to backlash

I think the tweets were a bit tone-deaf and possibly trying to obfuscate the issues surrounding this game.  BF2042 has a TON of bugs in this game that, IMO, need immediate attention and communication.  Example - playing controller on PC is almost impossible due to bugs.  This needs to be fixed ASAP as it's an in-game feature.  This issue has one of the largest threads in the Bug Reports forum.  I don't want to hear "git gud and play with mouse and keyboard" or "hey try this workaround".  We need to hear an official response and/or acknowledgement from EA that the bug is being worked on.  That's just one example of MANY bugs that need to be fixed (don't even get me started on hit reg or trying to find a cross platform friend or the poor PC performance issues).  We understand that introducing new features such as scoreboards take time.  But lumping ALL of the game's issues into one tweet is not a good look.

And I don't like this whole implication that we, the consumer, are the problem when we have been asking for more communication since the game was released back in November.  We bought a game that we expected to at least be playable for the majority of the paying customers.  There's now plenty of stats and evidence showing that my prior sentence is not the case.  And yet we get that tweet directed at us?  In the words of so many people on Twitter, "do better".