False Ban on Battlefield 2042 Steam-PC Account (9th & 13th) - No Cheats Used

Hi EA Support Team,
 
I play Battlefield 2042 on the Steam-PC platform. My first account [你的账号ID1] was banned without reason on the 9th, and my new account [你的账号ID2] was banned again on the 13th right after login.
 
I swear I never used any hacks, cheats, scripts, or third-party cheating tools for either account—I only ran the official game program, with no inappropriate speech or abnormal transactions in the game. This is obviously a system false ban, possibly caused by device association or IP misjudgment.
 
I request an immediate manual review of my two accounts' operation logs, unlock the accounts if no violations are found, and provide a clear written explanation for the ban. I have paid for the game legally and should have the right to normal use.
 
Looking forward to your timely reply and solution. Thanks.