4 years ago
False positive bans
I just got a false positive banned from BF2042 this morning, while I was not even home... how is this even possible? I guess its rip my ultimate edition. I believe another user @Gryphonv got the sa...
You don't necessarily need to have cheat software for your profile to be pinged - overlays and pretty much any 3rd party app can trigger something. That said, there is nothing we can really do for you in regards to bans on these forums and it's recommended you contact the ToS team for more information. There are a lot of instances where players aren't given a proper explanation and the team is working to address those potential failures. If this happens, all I can really suggest is trying again.
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Click Contact us at the top of any page on EA Help.
Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
Choose your platform.
Select Manage my account, then Banned or suspended account.
Fill out any other details below.
For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
Click Select contact option.
Sign in to your account that has the ban or suspension if you haven't already.
Right, I think a lot of us are sick of being directed toward the same archaic appeals process that works just as well as everything else in this game.
We get it, bots are a feature. Neat.
Same issue here, got banned on the 14th for cheating, which I didn't do. When I open a case I just get told that they investigated it and the ban was correct.
WTF