That his exactly what happened to me, i played against bots to level up, iam 49 years old so.....and got banned for cheating, made one appeal asking them to specify the response was this:
hello,
Thanks for contacting us about your account action.
We got your note and did a full investigation of your account. After reviewing your case, we determined that we took the correct action in accordance with EA policies and procedures.
What this means
We have confirmed that your account was involved in cheating. Because of this, we will not remove the sanction on your account.
You break our rules(https://www.ea.com/terms-of-service#section6) if you:
• use software that interferes with or disrupts an EA Service or another user’s account.
• use undocumented features, exploits or cheats in-game that disrupts an EA Service or another user’s account.
• use software or cheats that disconnects other users from the EA servers.
Any questions?
• Read up on how to play by the rules at https://help.ea.com/en-us/help/faq/play-by-the-ea-rules/
• Review our full user agreement. This is what you agree to when you make an EA Account or use EA services: http://www.ea.com/terms-of-service
Thank you,
EA Terms of Service | |
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Still need help? You can reach us on help.ea.com . Rashmita B.
EA Help | |
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[ ref:_5002S00001Ok12aQAB:ref ] A fu... joke i barely have time to play......i want my 59.99 euros back |
