False positive bans
I just got a false positive banned from BF2042 this morning, while I was not even home... how is this even possible? I guess its rip my ultimate edition. I believe another user @Gryphonv got the sa...
Forum Discussion
@UP_MetalGear
I'm pretty sure they implemented a line or two into their version of EAC that reads along the lines of;
IF
(Player) kills > X number of AI
OR
(Player) achieves Y number of unlocks
in Z amount of time/matches
THEN
Flag/Ban
To me it's the only thing that makes sense. It's a bit of code placed in that flags certain activities, it could have been done with the intention of flagging the Bot Farmers, which is great.
But their values could have been too broad and picked up legitimate players just using the Solo/Coop mode to practice.
But unless they tell us WHAT we were flagged for, we'll never be able to work it out.
I'm also pretty certain that it was something they did PRIOR to Update 3, or they set it to retroactively check players values.
As I have stated previously I didn't play the game for about a week leading up to the 3rd Dec (The date of my ban).
@xSniper1982 I got the ban on the same time as most people here i think, but i havent played the game since 17th of november and i have played for less then 1 hour in total.
I really don't know what caused this ban but jeez. this is so sad and the stubbornness from EA isn't helping at all.
Glad i refunded the game anyways still, i'd like to see this ban removed from my account.
I really don't know what caused this ban but jeez. this is so sad and the stubbornness from EA isn't helping at all.
Glad i refunded the game anyways still, i'd like to see this ban removed from my account.
Hello,
We received your latest message regarding the action taken on your account. We have performed all investigations possible on this issue and will not reverse the decision.
Please do not expect further responses on this matter.
Thank you,
EA Terms of ServiceIs there not a single person in the ToS department willing to step up and work with us users/customers on these issues. We have been more than compliant with these dispute claims but no one that reviewed my case asked for anything from me or even acknowledged me as another person. We're just another account to them.
@ItsOnlyM3-NL
That's kind of the thing for me too.
I don't have any intention of playing the game now, not after the way they've treated people and handle this situation.
But at the very least, I want them to fix the issue, and remove the ban from my account.
I wish I'd never come back to the franchise, it's been such a horrendous experience.
@tyler2451
Honestly, at this point, I'm thinking the responses are fully automated and no one is actually reviewing them.
They don't ask for further information, they don't address any concerns that were raised in their response, it's just the same 3 emails sent to everyone at each stage of the process.
First Dispute, send mail A
Second Dispute, send mail B
Third Dispute, send mail C ,and then, Ignore all further Disputes from this User.
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