Hello,
We received your latest message regarding the action taken on your account. We have performed all investigations possible on this issue and will not reverse the decision.
Please do not expect further responses on this matter.
Thank you,
EA Terms of Service
Is there not a single person in the ToS department willing to step up and work with us users/customers on these issues. We have been more than compliant with these dispute claims but no one that reviewed my case asked for anything from me or even acknowledged me as another person. We're just another account to them.