False positive bans

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@viiccoo wrote:

Sadly to report I've been just another victim of all this banning thing going on recently. After writing them through the dispute option where I explicity pointed out a couple of apps that might be triggering some alert, today I got that e-mail from EA stating they have done a "full investigation on your account" and that they have confirmed my account was involved in cheating.. I don't know what developers are doing to cause all this mess but one thing is certain, they are banning a lot of innocent people for no reason.

Should I send another "dispute" message? What do you suggest me to do? I even told them my FPS games history like 2.3k+ hours ig CS:GO and even asked them to check my K/D ratio in my (BF2042) matches which I believe haven't surpassed 2:1. Damn it I don't even have more than 20 hours with this game..

PS: The application I believe could have caused an interference or problem with the game is "X-Mouse Button Crontrol" which I have been using for years to give more funtionality to my mouse, currently using to switch virtual desktops with button 4 and 5.

PS2: I've included the same picture I shared with them to show what's running in the background.

1- Windows Security

2- Discord

3- Nvidia Settings

4- X-Mouse Button Control

5- Steam

6- Tamriel Trade Centre addon for The Elder Scrolls Online

7- Origin

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You could try to open another dispute message, what I can tell you is that I did this and got the same bot answers, same as yours. I believe they just don't care if they are right or wrong, they just want numbers to tell how many "cheaters" they are banning, even tough part of these bans are unfair. I tried to DM them on Twitter and opened 2 disputes and had no luck.

Is anyone familiar with how the Freedom of Information Act here in the U.S. works? Do we not have the same kind of basic laws here to protect us as those in the EU have with the GDPR?

I'm curious. What do ya'll think the percentage is of people in here who are just full of it?

Be honest now. I'd say 98% of you know exactly why you were banned. Sadly it's not 100% as it should be as there could always be a false positive.

Thinking Tom Henderson is going to somehow get your ban overturned is pretty unhinged. You actually think he's going to put his rep on the line for 100 some odd people who he can't prove are innocent? You think he's not trying to determine how many of you are just typical liars? The most likely outcome is that he's going to state that the bans were reviewed and found to be valid.

Threads like this get started with every ban wave, in every multi-player, for a couple decades now. Nothing really special about this one. At least there were 2 bans reversed during early access and I'd assume that's why the thread hasn't closed. Zero un-banned since early access wave going by this forum.

Once this thread is closed a new one will emerge with the same old story.

@WienerBeardYou have no clue what you're talking about. And would put that number at 90% are not cheaters.

Common sense if you know anything about anything in regards to cheats these days (and for quite a few yrs now) that cheat sites require you to pay for a subscription which is usually not cheap... like $35+ a month.

But paying that high price comes with benefits... #1 being that they stand by their cheat and if for any reason you're detected and banned, that they will replace that game at no cost to you.

So why on earth would a good majority of people be on here hour after hour and day after day talking back and forth to try and understand why we were banned... when if we actually cheated... we'd be off playing the game again because the cheat provider would have already handed out new copies to everyone?

Stop trolling and move along.

"facts" lol

I don't even know him lol this guy clearly trolling I'm done lol, keep up the bootlicking though 

@JayIonsdude not even close. I've barely been posting in this thread as of late, also fact. 

edit: btw just looked back and saw you were part of the first group in early access. Did you end up buying the game again or no? 

So got shot down again from getting the ban lifted and of course still won't tell me anything.

My final words to them:

I don't understand you people. Put yourself in my place where you're being accused of something you didn't do... would you honestly be happy with that?

Does this make you feel like a good person... to ban people that are trying their best to be open and honest and have a conversation about the fact that they aren't a cheater?

If your software is saying I used some kind of aimbot... than it's honest to god a real piece of dogs*it of software as I have never used any kind of aimbot in my entire life and anyone including EA that says otherwise is an outright liar.

That and/or lying to themselves thinking that they can produce a game so full of bugs and missing so much content, that it pulls in a whopping 77% negative review score, but then can also think that even with those facts in mind... somehow integrated EAC properly into the game... what a big old LOL! And the game is even listed in the top 16 of the worst Steam games in history.

So many people in EA must be so proud of those accomplishments.

So what have we learned here?

1. EAC is a horrible piece of garbage

2. Whoever is doing these investigation is either totally incompetent... a lapdog for the company... or a combination of that and aren't using their good eye when looking at their monitors.

3. Ya'll should all be embarrassed that you can't even do your jobs right and should all be fired.

4. And why all the cloak and dagger with not being able to tell someone why they were banned? You think if I was a real cheater I would be wasting my time with you people going back and forth? FK no... because unless none of you have a single lick of common sense... ya'll would know that cheat subscriptions come with a guarantee that if for any reason their banned... they get a new copy of the game at no cost to themselves. So had a I been a cheater... I wouldn't be wasting my time here talking to a wall... I would have been back in the game playing within hours of my ban.

Oh well... time for a charge-back and be back playing and starting from scratch. Thanks for NOTHING! Now get back to work and doing your jobs so poorly. Think I might even take the time to reach out to your corporate office and explain my total disgust at how poorly I've been treated and how sad and pathetic it is that a company so big, has to falsely accuse and then steal invested time and money from a disabled person.

Have a Happy New Year!