I just spent an hour on the phone with my bank to open up a fraud case. I was issued a $96.29 provisional credit until the investigation is completed. Again, I don't really care about the money as I hardly played the game even though I made the Pre-Order purchased way in October to play the Beta even though I didn't even play that! It's just the feeling of being robbed without an explanation.
I will take it further and do what others have done and file for an exact reason as to the Ban as I know for certain I have NEVER cheated. I literally have been playing this series from BF1 through the ups and downs, to the silliness, through it all. Have been with the same clan since BF3 and this just erks the ish out of me because it's obviously an issue on their end but to give people these automated responses is just fowl.
I'll keep pushing because at the end of the day, it's more about being able to play, if I wanted to, vs. being PERMENANTLY BANNED for no apparent reason.