False positive bans

Even if you had stats and logs, EA isn't even looking at it. I have recorded footage of me playing. I have sent them these videos and their reply is a generic copy/paste.

And for the trolls going on about ToS and macro apps. Think about what you're saying. You want to ban everyone who has an application that is simply just "capable" of making macros? I don't know if I got banned because I had AHK in the background - that's my pure guess. But if it is, it's ridiculous. It's a script editor that has a variation of applications. People use it for work. People with disabilities use it to make their PCs more accessible. You can't ban someone simply for having an app that is "capable" of macro-ing and rebinding keys. You know why? Because almost every gamer has an app capable of macro-ing and rebinding keys. Every single gamer mouse and gamer keyboard has an app like Logitech GHub, Roccat Swarm, Glorious Core, Steel Series Engine, etc. "capable" of making complex macros and scripts just like AHK. You'd have to ban everyone with a gaming device program simply because "they could" break the ToS with it.