False positive bans
I just got a false positive banned from BF2042 this morning, while I was not even home... how is this even possible? I guess its rip my ultimate edition. I believe another user @Gryphonv got the sa...
Forum Discussion
@cr0wnPK You're welcome. You send it in this category: https://help.ea.com/en/contact-us/?product=origin&platform=pc&category=data-privacy&issue=request-my-data&isChannelSelection=true
They normally have to hand you all the data related to you (including data sent to their partners like Easy Anti-Cheat) without any further action from you. The request is called "Subject Access Request". I excpect them to hand me the anti-cheat logs related the ban.
Quote:
You're welcome. You send it in this category: https://help.ea.com/en/contact-us/?product=origin&platform=pc&category=data-privacy&issue=request-my...
They normally have to hand you all the data related to you (including data sent to their partners like Easy Anti-Cheat) without any further action from you. The request is called "Subject Access Request". I excpect them to hand me the anti-cheat logs related the ban.
A EA-representative is getting back to you after you're opening such a request, trying to link you to all the possibilities you've within this to see your data on the website. Be hard and let them know that you want to have ALL data including the data which were going forward and back between EA and Epic's EAC.. In my request I've asked explicit that I want to see the anticheat-logs regarding my account. They have to deliver ALL data within 30 days. Thats the law.
PS: Is there a quote-function in this forum and how can it be accessed ? I see some peopel quoting others while I've to use copy&paste...
@QU4NT0R wrote:
Quote:
You're welcome. You send it in this category: https://help.ea.com/en/contact-us/?product=origin&platform=pc&category=data-privacy&issue=request-my...
They normally have to hand you all the data related to you (including data sent to their partners like Easy Anti-Cheat) without any further action from you. The request is called "Subject Access Request". I excpect them to hand me the anti-cheat logs related the ban.
A EA-representative is getting back to you after you're opening such a request, trying to link you to all the possibilities you've within this to see your data on the website. Be hard and let them know that you want to have ALL data including the data which were going forward and back between EA and Epic's EAC.. In my request I've asked explicit that I want to see the anticheat-logs regarding my account. They have to deliver ALL data within 30 days. Thats the law.
PS: Is there a quote-function in this forum and how can it be accessed ? I see some peopel quoting others while I've to use copy&paste...
@QU4NT0R Hit the "Reply" button and you should see a "Quote" button at the top of the page. That'll Quote the post you're replying to.
