What you people are talking about is not relevant at all..... it doesnt help anybody in this thread, the reasons are unknown and honestly all we want to do is get unbanned, I dont know which software got me banned or even what got me banned im not even the best of players like some of you would probably say the same about yourself and agree we have been banned unfairly, which is a huge problem even after a full month of me being banned and all the negative reviews about the game i still am passionate and want to play it, i am not looking for a refund nor will i buy this game again, I want my account unbanned just like the rest of you... and bickering on what caused this or what console and pc players differentiate between bans doesnt have any relevent information to get us unbanned. keep contacting any person you can, im waiting on my reply from ecc of switzerland he said only yesterday morning he will contact EA hopefully I get unbanned, I suggest you all show the same passion and not give up.