File a formal complaint
I would like to file a formal complaint against EA Support. Previous topics about this have replies from Answers HQ saying they can do it here, so that's what I'm doing. I play BF2042 and have ...
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I was just working off previous messages found here that the EA folks on this site can help with formal complaints.
I escalated again my ban and a 'TOS Admin' is reviewing my case more deeply.
This is complete insanity.
This happened after my 2nd round ever of playing hardcore, so it must be related to that.
I don't abuse any system of the game in any way, am never rude or abusive, and any TKs that occurred in those two rounds were accidental and obviously not malicious if they actually observed the round recording.
I'm willing to escalate to the point of being a large nuisance for them since I am 100% positive this is a false positive ban.
Unsurprisingly, EA support is outsourced to India so I need to escalate back to a stateside rep to get any action taken most likely.
@Valor958
I wish you the best of luck into getting through to them.
You may have to look into whatever customer rights support exists where you live.
While anti cheat is important, it is even more important to make legitimate players feel they are not in danger of becoming collateral damage
