Forum Discussion
ElliotLH
2 years agoHero+
Back when I worked for a fintech bank, we'd have to lock accounts if even one ID&V question was answered incorrectly. I used to feel pretty terrible when it happened (and got some nasty abuse occasionally too), but I guess it was better than risking a fraudster getting access to an account.
sk1lld
2 years agoLegend
I was asked 3 questions and I know I got one wrong; they still changed my email over to the new email address and were nice during the whole thing. Try again and maybe you'll get one that can help.
GL
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