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ElliotLH
2 years agoHero+
@RanzigeRidder2 Yep precisely. They can be an inconvenience sometimes, but it's better than dealing with a compromised account.
I've not done customer service for a few years now, thank God, but I still remember to never lose it when I'm speaking with a CS rep because I know what they have to deal with.
I've not done customer service for a few years now, thank God, but I still remember to never lose it when I'm speaking with a CS rep because I know what they have to deal with.
RanzigeRidder2
2 years agoLegend
@ElliotLH I’ve never worked in CS, and trust me I would not be suitable for it. I would lose my cool if people treated me like that while doing my job.
But me myself would never treat people disrespectful for doing their job or for the kind of job they do. In my office I treat the cleaning lady with the same respect as I do with our CEO.
But me myself would never treat people disrespectful for doing their job or for the kind of job they do. In my office I treat the cleaning lady with the same respect as I do with our CEO.
- ElliotLH2 years agoHero+@RanzigeRidder2 Sounds like you take a similar view to me there - treat everyone with respect wherever possible.
I've got some horror stories from working in CS, and I'd have to be desperate to go back to it, but there were thankfully plenty of decent people too to balance things out. They sure made the nasty calls better.
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