hay ALL is there customs services live chat. and how long do they normally take to answer a open case. as iv got ban for no good reason. was playing with my friends went to get some food my mate kick. so a another friend could join while i was having food. came back to it saying i was ban for cheating wouldn't mind if i did cheat but i don't never have and never will.. i think if you have to cheat at a game your sad and either get good or don't play simple 😆
Community ManagerHey there, the live chat team won't be able to review your account ban. To get assistance with that, please follow the steps in this article. Let us know if you have any questions!
iv Submit an appeal on the website so how long do they normally take to back to you
It's generally with 10 days, but can be longer.
Community ManagerYou can find the information you're looking for in the article shared on my previous reply:
Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.
