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XL8zZ's avatar
XL8zZ
Newcomer
24 days ago

m encountering some technical issues

  • Title: Need help with EA account verification - can use original email password but need to change bound email<br/> <br/>Hi EA Community Managers and helpers,<br/> <br/ >I’m reaching out for help with my EA account verification issue. Here’s my detailed verification information:<br/> <br/>1. Confirmed EA ID: xiaolin0 (from EA password reset email sent on 27 November 2023)<br/>2. Second EA ID (for cross-check): 23260FANG<br/>3. Linked Steam account: xiaolin23260<br/>4. Relevant games: Battlefield 1, Battlefield 5, Battlefield 2042<br/>5. Original bound email: [edit: email address removed] (I have the password but need to change it due to inconvenience)<br/>6. New bound email: [edit: email address removed]<br/>7. Common login device: Windows desktop computer<br/>8. Fixed login location: Beijing<br/> <br/>Core issue: I need to receive a verification code from the original email when logging into EA via Steam. I request to change the bound email to [edit: email address removed]. I have the Steam purchase records of the above games (including transaction IDs and purchase dates) and have attached the screenshot of the 2023 EA password reset email as proof. Additional verification materials can be provided if needed.<br/> <br/>Could you help forward this to the EA official support team to assist with the email change? Thanks a lot for your help!

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